Assistant Venue Manager

1 week ago

South Yarra, Australia Republic Economica Full time

Republic Economica

Republic Economica

South Yarra

Republic Economica takes guests back to a place of nostalgic prices, where the economy was flourishing from the absence of quantitative easing (the 90’s). Providing soothing relief to wallets, with tasty pizza, pasta, cocktails & more for only $9. Five-star quality for a two-star price point, we aim to please for breakfast, lunch, dinner & late-night swill & sways

Fantastic opportunity for an experienced Assistant Venue Manager to assist lead front of house operations and foster Republic Economica to reach its full potential

Responsibilities and Duties:

- Promote and maintain a consistent and high-quality standard of customer service
- Proactivley lead, train and motivate front-of-house team
- Maintain high knowledge of venue food, beverages, food, specials, events and functions
- Control operational costs and identify measures to cut waste
- Ensure compliance with sanitation and RSA and safety regulations
- Build rapport with guests, suppliers, venue team and other departments
- Facilitate staff training
- Assist recruit and onboard staff
- Identify customers needs and respond proactively to all their concerns
- Make beverages, including cocktails and coffee
- Venue open/close. Includes cash up, balancing variances, final checks over venue close and locking up
- Ensure team complete checklsits and procedures
- Work closely with the kitchen staff members regarding the quality and the aesthetic of the food, replaying customer feedback to kitchen team
- Attend meetings when required
- An entrepreneurial mindset with strong interpersonal and problem-solving skills
- Ability to remain calm under pressure, and maintain smooth operations during busy hours
- A leadership style that is supportive, positive, authentic, engaging, and strategic
- Ability to train staff and deliver feedback effectively, drive teamwork
- Strong work ethic, excellent communication, organisational, delegation and conflict resolution skills
- Working knowledge of various computer software programs (MS Office, Deputy, Lightspeed, Opentable, Me n U)

**Benefits**:

- Discounts across group venues
- Supportive management and departments (Bookings, Marketing, Events, HR, General Manager)
- Oppurtunity for growth within the group
- In-house training
- Freshly re-branded venue, we welcome your ideas that will nurture our growth and success

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