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Senior Cloud Engineer
2 weeks ago
As a
Senior Cloud Engineer
, you will design, deliver, and support cloud solutions across Microsoft 365 and Azure. Acting as a senior escalation point, you'll tackle complex issues, ensure high service quality, and bring technical leadership to our cloud operations.
This role blends
deep technical expertise
with
customer-facing responsibilities
, ensuring our clients receive secure, innovative, and reliable solutions. You'll also play a key part in
DevOps practices
, automation using
Terraform
, and embedding
security-first principles
into everything we deliver.
Key Responsibilities
- Design, deploy, and support Microsoft 365 and Azure solutions for enterprise and SMB clients.
- Provide senior-level troubleshooting and act as an escalation point for complex technical issues.
- Automate infrastructure deployments and configuration management using
Terraform
and other IaC tools. - Work with DevOps practices, CI/CD pipelines, and automation frameworks.
- Implement and manage
Azure Front Door, API Management, Databricks, and Application Gateways
. - Configure, secure, and optimise
Web Application Firewalls (WAF)
, including
Palo Alto, Alteon, or Azure Application Gateway
. - Ensure cloud solutions are secure, compliant, and aligned with governance standards.
- Monitor, optimise, and enhance performance, availability, and cost-efficiency of cloud workloads.
- Collaborate with customers to translate business needs into technical outcomes.
- Mentor junior engineers and contribute to knowledge sharing across the team.
- Maintain clear documentation of designs, processes, and procedures.
- Deliver high-quality customer service and communication to clients.
Skills & Experience Required
- Strong expertise in
Microsoft 365
(Exchange Online, SharePoint, Teams, OneDrive, Intune, Defender, Security & Compliance). - Proven experience with
Azure services
(VMs, Networking, Storage, Entra ID/Azure AD, App Services, SQL, Kubernetes, Security). - Hands-on knowledge of Azure Front Door, API Management, Databricks, and WAF solutions
. - Experience managing
Palo Alto, Alteon, or Azure Application Gateway WAFs
. - Excellent
troubleshooting skills
for complex cloud and infrastructure challenges. - Strong knowledge of
Terraform
(IaC) for automated deployments. - Familiarity with
DevOps practices
and CI/CD pipelines (Azure DevOps, GitHub Actions, etc.). - Solid understanding of
cloud security, governance, and compliance frameworks
. - Strong customer service and communication skills.
- Demonstrated ability to mentor and guide junior engineers.
- Must be an Australian Citizen or Permanent Resident
.
Desirable (Nice-to-Have)
- Microsoft certifications (e.g.,
Azure Solutions Architect Expert
,
Azure Administrator Associate
). - Experience with large-scale hybrid environments and migrations.
- Knowledge of
ASD Essential Eight, IRAP, ISO 27001
or similar frameworks. - Exposure to
Power Platform
(Power Apps, Power Automate, Power BI).
What We Offer
- Hybrid working model:
1 day in our Melbourne office, 4 days from home
. - Work on cutting-edge Microsoft 365 and Azure projects.
- Support for professional development and certifications.
- Collaborative and supportive team culture.
- Competitive salary and benefits package.