Receptionist

21 hours ago

Darwin, Northern Territory, Australia Moore Australia Full time $55,000 - $70,000 per year

We are currently seeking a Corporate Receptionist to join our Darwin office. This role is responsible for a range of front-of-house tasks and delivering exceptional customer service, to ensure every client feels welcomed, valued and supported. This position also plays an important role in supporting the firm's marketing initiatives and coordinating both client and staff events.

We are open to and seeking applications from candidates who are looking for both full-time or part-time working arrangements.
About us
Moore Australia is a network of independent firms who provide audit, accounting, tax and business advisory services, as well as other niche service lines, to a wide range of business clients. We are mid-market specialists, offering personalised service and deep local market knowledge, supported by a leading national and international network. Our global connections provide extensive learning and professional development opportunities, fostering career growth and success within our firm.

About the role
The Receptionist position plays a crucial role in supporting our dynamic team at Moore Australia. As the first point of contact for our clients, you will develop strong, ongoing relationships and deliver exceptional customer service and a great client experience, both over the phone and in person. You will also provide general administrative assistance to the Business Advisory team, as required.

Your key responsibilities will include, but are not limited to:

  • Greeting clients, managing meeting room bookings and ensuring a positive client experience;
  • Answering and directing phone calls in a professional manner;
  • Managing incoming and outgoing mail, along with monitoring shared email inboxes;
  • Preparing and sending client correspondence and other communications;
  • Assisting with the planning and coordination of client and staff events;
  • Organising internal catering for client meetings;
  • Providing general administrative support and other ad hoc duties as required.

About you
The ideal candidate will be personable and proactive, thrive on collaboration and enjoy taking on new challenges. You will:

  • Be friendly and approachable, with a strong focus on delivering exceptional client service;
  • Demonstrate a "can-do" attitude and excellent communication skills, both verbal and written;
  • Be confident managing multiple priorities and capable of working both independently and as part of a team;
  • Be proficient in Microsoft Word, Excel, and PowerPoint, with strong administrative skills;
  • Ideally have prior experience in a client-facing role (within a professional services environment is advantageous);
  • Ideally have experience with Client Relationship Management systems (advantageous);
  • Show a genuine interest to learn and further develop your skills.

Application information
To submit your application, please upload your CV outlining your work experience and cover letter, explaining why this position is the right next step in your career. 

To apply for this position, you must have the right to live and work in Australia.
At Moore Australia, we are committed to building a culture of inclusivity and respect, where everyone is valued and treated with fairness. We encourage individuals of Aboriginal and Torres Strait Islander heritage, those with disabilities, people from diverse cultural backgrounds, and members of the LGBTIQA+ community to apply.

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