Medical Receptionist

Medical Receptionist

Duration:  Full time, ongoing

Base Salary: $72,169 to $77,432 per annum (Admin 3.1 to 3.4)

This position is identified for an Aboriginal
and/or Torres Strait Islander person and is intended to constitute a special
measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and
section 57 of the Anti-Discrimination Act 1996 (NT).

• Darwin's only Aboriginal community-controlled
  health service
• 6 weeks annual leave + 5 paid days during
  Christmas shutdown
• Ongoing opportunity with career growth pathways

Provide high quality customer service to our
clients and administrative support to our clinical teams of Danila Dilba Health
Service.

Who are we?

Established in 1991, Danila Dilba Health
Service (DDHS) is an Aboriginal community-controlled organisation committed to
providing culturally appropriate, comprehensive primary health care services
and community development within the Biluru (Aboriginal) community of the Yilli
Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of
health including the broader issues that affect our people's health, through
evidence-based research and public advocacy. We also work to empower
individuals, families, and communities to optimise their health.

About the role

Our Medical
Receptionists provide high quality customer service to our clients and
administrative support to our clinical teams of Danila Dilba Health Service.

Responsibilities:

• Provide receptionist
  duties to clients presenting to Danila Dilba Health Service clinics.
• Provide
  administrative support duties for all health practitioners within the clinic,
  including faxing, filing, photocopying, scanning, and taking messages.
• Coordinate client's
  appointments including booking, confirming, cancelling, and re-scheduling.
• Coordinate booking
  recall lists and review and action relevant recalls.
• Undertake SMS
  contacts.
• Monitor and follow
  up on missed call reports.
• Monitor pathology
  pick-ups.
• Coordinate transport
  pick-ups.

To be
successful you will need:

Essential

• Reliable and
  punctual with a high level of self-motivation.
• Demonstrated
  knowledge and experience working in office administration and/or medical
  reception.
• Demonstrated
  awareness of and sensitivity to Aboriginal culture and history and knowledge of
  issues impacting on Aboriginal and Torres Strait Islander peoples.
• Well-developed
  interpersonal skills including written and verbal communication skills with an
  ability to handle sensitive matters and maintain confidentiality.
• Ability to work
  independently, and as a member of a team, with strong organisational skills and
  demonstrated ability to plan, manage and prioritise tasks.
• Demonstrated
  competency in the operation of Microsoft Office and similar software programs.

What we offer:

• 6 weeks annual
  leave per annum
• 5 days paid leave
  during end of year shutdown period (on top of annual leave)
• Salary packaging
  of up to $15,990 per annum.

For further information please contact Corinne Swan (Clinic Manager) on or email

Employment with DDHS is subject to a police
check, a current NT working with children's card, CPR certificate, and full
vaccination against COVID-19, or an exemption as listed on the Australian
Immunisation Register (AIR).

Only those with full working rights will be
considered for this position.