Scheduling Coordinator

Country Home Services – SA | Casual

Hybrid Position

Casual – regular hours until the end of the year, from 30 to 38 hrs per week

Join Our Team as a Scheduling Coordinator

We have an excellent opportunity for a casual Scheduling Coordinator to join Country Home Services' workforce scheduling team, with potential for ongoing permanent positions commencing in

A variety of shifts are available between 630am – 6pm, Monday – Friday. The first 2 to 4 weeks of this role will either be training at the Barossa/Kapunda office or at Kadina (depending on candidate's location) before becoming a hybrid work-from-home role.

About Us

Country Home Services, a not-for-profit organisation, has been delivering innovative and accessible home care services for over 35 years across the Yorke Peninsula, Clare, Barossa Valley, Adelaide Plains, and the Mid and Lower North. We're committed to quality, compassion, and professionalism in everything we do. We are seeking an enthusiastic, dedicated, and flexible Scheduling Coordinator to join our team in ensuring accurate allocation of services to regional clients.

Key Responsibilities

In this role, you will be responsible for efficient scheduling of our direct care providers to ensure continuous high-quality service reaches all our valued clients. Reporting directly to the Scheduling Manager, you will maintain open lines of communication with your immediate team and stakeholders to stay up-to-date on resource allocation and how it impacts service delivery.

Key tasks include but not limited to:

• Schedule direct care workers to ensure quality service provision to clients.

• Analyse worker availability and client requirements and preferences to ensure most efficient use of resources.

• Monitor, manage and action notifications received from care partners.

• Maintain the integrity of data and documentation within Visual Care and Employment Hero platforms.

• Process planned and unplanned leave.

• Verify and follow up on discrepancies and authorisations in direct care worker timesheets.

• Provide administration support to the Scheduling Manager and team as delegated.

• Support and implement continuous improvement of scheduling processes.

Qualifications, Skills and Experience:

The ideal candidate for this position has excellent computer literacy skills, outstanding communication skills (written and verbal) and has a strong eye for detail. You must meet the following criteria:

• Previous experience in a rostering/scheduling position (highly desirable)

• An empathetic approach to dealing with CHS team members and the sensitivities of clients and providers regarding scheduling issues

• Excellent communication (written, verbal & listening) and interpersonal skills

• Ability to autonomously manage time and organise workload

• Flexible to work within weekday operating hours and willing to travel for meetings or training

• NOTE: an aged care certificate/qualification or currently undertaking study will be highly regarded

What We Offer:

-$43.24 (for Cert 3 qualified candidates) per hour inclusive of casual loading + super

– Attractive not-for-profit salary packaging options – up to $18,550 per annum

– Hybrid working conditions with flexibility and work-from-home options.

– Computer and office equipment provided for work purposes.

– An opportunity to make a meaningful impact in your community.

– Professional development opportunities.

– EAP support.

Apply today and help us create a safe, compliant and top-quality support service for older Australians living at home in our regional areas of SA.

Applicants MUST have working rights in Australia, a valid driver's license, access to a reliable vehicle and an ability to gain a national police clearance (aged care)

We welcome applicants from all backgrounds, including those with diverse racial, religious, gender identity, sexual orientation, disability, and age identities.