Service Coordinator

2 days ago

Adelaide, South Australia Core Talent Pty Ltd Full time $60,000 - $80,000 per year

About the Role:
Reporting to the Operations Manager, the Service Coordinator plays a crucial role in ensuring the seamless scheduling and coordination of field technicians. You'll be the go-to person for clients and technicians alike, managing workflows, prioritising tasks, and helping maintain the high standards the business is known for.

Responsibilities:

  • Coordinate and schedule service works for HVAC, electrical, and security technicians
  • Manage daily job allocation, dispatch, and technician support
  • Liaise with clients to confirm bookings and provide updates on job progress
  • Use SimPRO or similar service software to manage workflow, reporting, and job status
  • Support the team in achieving KPIs and deadlines
  • Assist with procurement, invoicing, and general administration as needed

About You:

  • Previous experience in a Service Coordinator, Scheduler, or Administrator role within HVAC, electrical, or similar trades
  • Strong multitasking and communication skills
  • Tech-savvy with experience using job management software (e.g., SimPRO)
  • A problem-solver with a can-do attitude and customer service mindset
  • Ability to work in a fast-paced environment and keep calm under pressure

What They Offer:

  • Be part of a forward-thinking company
  • A supportive, close-knit team environment with room to grow
  • Ongoing training and professional development
  • Competitive salary based on experience
  • A secure, long-term career path in a growing company

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