OSS Support Engineer

1 week ago

Sydney, New South Wales, Australia N2S Full time $100,000 - $140,000 per year

Role Overview:

The OSS Support Engineer is responsible for providing technical support and operational oversight for
Operations Support Systems (OSS)
in telecom environments. This includes managing service assurance, incident resolution, and system optimization across network platforms.

Key Responsibilities:

  • Technical Support & Troubleshooting
  • Provide L1/L2/L3 support for OSS applications and telecom network systems.
  • Resolve complex technical issues escalated from lower support tiers.
  • Monitor system performance and ensure high availability of OSS platforms.
  • Service Assurance & Operations
  • Lead OSS service assurance initiatives for projects such as FoF (Future of Fibre).
  • Conduct impact assessments, design reviews, and deployment planning.
  • Support replatforming and data migration activities.
  • Collaboration & Stakeholder Engagement
  • Work closely with engineering domains, infrastructure teams, and vendors.
  • Liaise with cross-functional teams to ensure seamless integration and support.
  • System Administration
  • Manage Linux/Unix environments and middleware components.
  • Maintain system configurations, logs, and documentation.
  • Continuous Improvement
  • Drive service improvement initiatives and automation strategies.
  • Contribute to engineering process enhancements and best practices.

Required Skills & Experience:

  • 5+ years in OSS support or telecom engineering roles.
  • Strong knowledge of OSS platforms, network management systems, and service assurance tools.
  • Experience with Linux/Unix, middleware, and scripting (e.g., Shell, Python).
  • Familiarity with telecom protocols and network architecture.
  • Excellent problem-solving and communication skills.

  • OSS Support Analyst

    1 week ago

    Sydney, New South Wales, Australia CareCone Group Full time $90,000 - $120,000 per year

    Role- OSS Support AnalystType- PermanentNotice Period- Immediate to 2 weeksLocation- SydneyMust Have- Application support, Troubleshooting, Telecom OSS (Operations Support System), ITIL certification, Linux and Unix operating systems, middleware technologies such as Apache, WebLogic, or similar.Job SummaryWe are seeking a highly skilled Support Analyst with...

  • OSS End-to-End Architect

    1 week ago

    Sydney, New South Wales, Australia Tech Mahindra Full time

    About Us:At Tech Mahindra(Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like...

  • OSS Network Architect

    2 weeks ago

    Sydney, New South Wales, Australia CareCone Group Full time $42,000 - $127,000 per year

    Role:OSS Network ArchitectLocation:Sydney, NSWEmployment Type:PermanentMust have:Full working rights. No sponsorship available.Mandatory:Operational Support SystemsInterested consultants can share their updated resume ator call

  • Service and Network Resilience Solution Architect

    16 hours ago

    Sydney, New South Wales, Australia Cyient Full time $120,000 - $180,000 per year

    Company Overview:Established in 1991, Cyient provides engineering, geospatial, design-led manufacturing, and network and operational support services to global industry leaders, including many Fortune 500 clients. We leverage the power of digital technology and advanced analytics capabilities, along with domain knowledge and technical expertise, to solve...

  • Technical Support Analyst

    1 week ago

    Sydney, New South Wales, Australia CareCone Group Full time $80,000 - $120,000 per year

    Role- Technical Support Analyst (L2)Type- PermanentLocation- SydneyMust Skills- Application Support, Telecom OSS domain, Linux, Unix, Middleware Technologies, ITIL Certified, Level 2 Support, Bash, PythonJob SummaryWe are seeking a highly skilled Support Analyst with extensive experience in application support and troubleshooting, particularly within the...

  • Packet Core Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Dipole Group Full time $120,000 - $180,000 per year

    We are seeking a skilledPacket Core Engineerwith strong hands-on experience inEricsson (E///) Packet Core solutionsto join our Sydney team. The role will be responsible for designing, integrating, optimizing, and supporting mobile core network elements with a focus onEvolved Packet Core (EPC)and5G Coretechnologies. You will work closely with cross-functional...

  • Level 2 Support Analyst

    1 week ago

    Sydney, New South Wales, Australia CareCone Group Full time $90,000 - $120,000 per year

    Role: Level 2 Support Analyst - TelecomLocation: SydneyFulltime (Permanent)Job SummaryWe are seeking a highly skilled Support Analyst with extensive experience in application support and troubleshooting, particularly within the Telecom OSS (Operations Support System) domain.The ideal candidate will possess a strong background in Linux and Unix environments,...

  • Technical Customer Support Engineer

    1 week ago

    Sydney, New South Wales, Australia ClickHouse Full time $90,000 - $120,000 per year

    About ClickHouseEstablished in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the fastest OLAP database globally. The company empowers users to generate real-time analytical reports through SQL queries, emphasizing speed in managing escalating data volumes. Enterprises globally,...

  • Senior Platform Owner, PM Systems

    2 weeks ago

    Sydney, New South Wales, Australia Optus Full time $120,000 - $180,000 per year

    Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.Are you ready to lead the future of network performance systems at Optus? Based in Macquarie Park, Sydney we're seeking a dynamic Senior Platform Owner to join our Digital Networks team in...

  • Python Developer

    2 weeks ago

    Sydney, New South Wales, Australia XPT Software Australia Full time $90,000 - $120,000 per year

    We are seeking a skilled Python Developer with strong experience in the Telecommunications domain to join our development team. The ideal candidate will have expertise in Python programming, data handling, and integration with telecom network systems or OSS/BSS platforms.Key ResponsibilitiesDesign, develop, and maintain Python-based applications and scripts...