Assistant Spa Manager

15 hours ago

Byron Bay New South Wales, Australia endota Full time $60,000 - $90,000 per year

About endota

The pursuit of wellbeing is our way of life

We are a proud Australian owned global wellness brand with a portfolio of over 100 spas, a Wellness College, plus we develop COSMOS certified and results-based skincare products that we use in all of our treatments. Our company values are a fundamental part of who we are and underpin our work and culture. 

About Byron Bay

In the heart of this idyllic beachside location, you will find the beautiful endota spa Byron Bay through the Lawson Arcade situated at the top of the stairs, surrounded by delicious restaurants and cafes.

Boasting 7 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy. 

Your Role 

endota Assistant Spa Managers are passionate about leading, coaching and nurturing the team of therapists as well as, providing a diverse range of wellness experiences to our clients that improve their wellbeing.

As the Assistant Spa Manager, you are responsible for:

  • Leading by example by performing advanced skin treatments, massage, body treatments and other beauty services.
  • Advising clients on products that meet their skincare needs.
  • Supports the Spa Manager with overall day to day operations of the spa
  • Leading by example by performing advanced skin treatments, massage, body treatments while providing the best customer experience.
  • Undertaking training needs analyses for team members in partnership with the leadership team and developing a monthly training plan.
  • Preparing and delivering training to the broader spa team.

Your Skills & Experience

  • You must hold a Certificate IV or Diploma in Beauty Therapy with previous industry experience.

  • You have availability to work late nights and weekends.

  • Previous leadership experience.

  • Proficient IT skills (Microsoft Word, Outlook and Excel) and previous experience using an electronic booking system (ideally Zenoti).

  • You are motivated to achieve KPIs and inspire your team with your high level of customer service.

  • You have strong communication skills and excellent personal presentation.

Whilst it is our preference to recruit and employ from the local labour market, we will consider applicants who are already in Australia and hold a visa with work rights.

Your benefits

As an endota team member, we offer you:

  • Discounts on endota treatments and endota products at wholesale prices
  • Our National Education Program provides ongoing upskilling to our therapists on-the-job, by proving training on treatments, products, safety & customer service.
  • A Therapist Incentive Program that rewards you for achieving your KPI's.
  • Recognition of your talent, dedication, and passion at our National Therapist Awards.
  • $150 worth of spa treatments when you complete all required online training.
  • Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more.
  • Opportunities for career progression and relocation across spa in Aus/NZ. As well as our Support Centre and endota Wellness College.

If the pursuit of wellbeing is your way of life and you want to share your knowledge and experience, then join endota today to nurture & grow your career.

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