Technical Support Engineer

2 days ago

Canberra n Capital Territory, Australia Better Staff Full time $60,000 - $90,000 per year

Level 1-2 Support Engineer | Canberra | $75,000 - $80,000 + Super

The perfect opportunity for a skilled Support Engineer to join a fast-growing Managed Service Provider based in Canberra.

This role is hands-on and client-facing, working closely with the Service Desk whilst responding to escalations, monitoring systems and delivering IT projects.

This role provides the opportunity to obtain NV1 Clearance (paid for by the company).

What you'll be doing:

  • Dealing with Service Desk request and issues
  • Performing L2 onsite Engineering work (relocations, device deployments and troubleshooting IT, end user device and networking issues)
  • Building and maintaining strong client relationships through clear communication and problem solving
  • Supporting IT projects, migrations and solution rollouts

The ideal candidate:

  • 3 years experience in IT Support, Service Desk and/or managed service operations
  • Strong knowledge of Microsoft 365, Windows Server, Active Directory and backup technologies
  • Experience with Virtualisation (VMware or HyperV)
  • Solid understanding on networking (switches, routers, WIFI)
  • Strong interpersonal skills - ability to communicate effectively with not only clients but the smaller on-site team

If you are looking for a new permanent position and this sounds like a role that would technically challenge and excite you then please apply below or send your CV to

  • Technical Support Engineer

    12 hours ago

    Canberra, n Capital Territory, Australia Tecala Group Full time $90,000 - $120,000 per year

    WHO ARE WE?Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.We have been certified as a Great Place to Work for 2023, 2024 and 2025, ranked in the top 10 of Australia's Best...

  • Technical Services Engineer

    2 weeks ago

    Canberra, n Capital Territory, Australia Fujitsu Full time $100,000 - $120,000 per year

    About The Job Technical Services EngineerTechnical Services EngineerWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...

  • Application Support Engineer

    2 weeks ago

    Canberra, n Capital Territory, Australia Accurate Background Full time $80,000 - $120,000 per year

    We are looking for exceptional engineers who have the demonstrable ability to debug complicated issues and has the Drive to grow technically, solve challenging problems, and exceed customer expectations. In this role, you will be responsible for providing technical support, troubleshooting, and maintenance for enterprise applications to ensure seamless...

  • IT Technical Lead

    2 days ago

    Canberra, n Capital Territory, Australia Empirical Solutions Full time $180,000 - $250,000 per year

    Join Empirical Solutions – Lead Innovation in Secure ICT EngineeringEmpirical Solutions is seeking an experienced IT Technical Lead (Engineering Manager) to provide strategic direction, architectural oversight, and engineering leadership across complex ICT environments. This is a senior, hands-on role for a professional who excels at driving innovation,...

  • Technical Lead

    4 days ago

    Canberra, n Capital Territory, Australia Bridge IT Engineering Full time $150,000 - $200,000 per year

    Federal Government Role12 months initial contract with potential extensionsLocation: ACTOn-site work arrangementsAustralian Citizenship with NV2 clearance is requiredBridge IT Engineeringis seeking aTechnical Lead - Engineering Managerfor a major federal government department with offices in theACT.This role provides strategic leadership in the design,...

  • Technical Software Engineer II

    15 hours ago

    Canberra, n Capital Territory, Australia Rocket Software Full time $100,000 - $150,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description Summary:The Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related...

  • Technical Lead

    4 days ago

    Canberra, n Capital Territory, Australia HTR Group Full time $200,000 - $250,000 per year

    We have a current opportunity for aTechnical Lead (Engineering Manager), on a contract basis within the Defence sector. The role is based atHMAS Harman, ACT. The contract is for aninitial 12 month period, with possible extension options.Start: circa 03 November 2025DSS Skill Set: Level 4 - Program & Product Management Services & SupportThe Enineering Manager...

  • Technical Specialist

    2 weeks ago

    Canberra, n Capital Territory, Australia Defence Australia Full time $90,000 - $120,000 per year

    The RoleAs part of the Hunter Class Frigate's Systems Engineering team, you will be expected to provide assurance and technical advice across a range of Systems Engineering functions including system reviews, requirements management, safety, certification and verification. Working with the wider, multi-discipline, team, you will be required to investigate...

  • End user support Engineer

    1 week ago

    Canberra, n Capital Territory, Australia ETT CareerMove Full time $80,000 - $120,000 per year

    Job Title: End User Compute (EUC) EngineerLocation:Canberra ,OnsiteContract Type:12 monthsClearance:BaselineAbout The RoleWe are seeking an experiencedEnd User Compute (EUC) Engineerto join a federal department multidisciplinary ICT team. The role focuses on delivering, maintaining, and enhancingend user enabling technologiesto support a large and complex...

  • Java Technical Lead

    4 days ago

    Canberra, n Capital Territory, Australia Anson McCade Full time $160,000 - $180,000 per year

    Java Technical Lead – CanberraFull-time | $160,000 - $180,000Canberra, ACT (On-site / Hybrid options)About the RoleWe're looking for an experiencedJava Technical Leadto provide technical direction and leadership across complex enterprise software projects. In this role, you'll guide a team of talented engineers to deliver high-quality, secure, and scalable...