Network Support Engineer

1 day ago

n Capital Territory, Australia IT Alliance Australia Full time

One of our
Federal Government Clients
is seeking to engage a
Network Support Engineer.
This is a long-term contractual position.

Please check below all the job details:

  1. Contract Duration:
    24 Months (06 Months initially + 18 Months extension)
  2. Work Location:
    Canberra (Hybrid – 03 Days Office / 02 Days home each week)
  3. Eligibility:
    You must need to have
    NV1 Security Clearance
    or above.
  4. Tentative Start Date:
    1st Dec 2025

Position Description:

The role is primarily focussed on operational maintenance of the environment, responding to incidents and service requests but will also involve project work to implement new digital services and enhance Department's network services

Key duties and responsibilities

The Network Engineer will be responsible for:

  • Performing day-to-day level 2 and 3 support and administration activities for a global network including responding to system faults, configuration updates, monitoring system health and maintaining disaster recovery manuals
  • Installation, configuration and maintenance of Cisco and Fortinet hardware and software platforms to provide Data Centre Networking, SDWAN, VPN Remote Access and Wi-Fi
  • Identifying and providing technical details for implementing system improvements, both within and outside formal projects.
  • Researching, evaluating and implementing new hardware, software and processes for the development, management and support of Austrade's corporate communication networks and make recommendations for the acquisition of relevant goods or services
  • Managing system upgrades and following ISM guidelines to maintain Maturity Level 2 security posture
  • Ensuring network service documentation and standard operating procedures are up to date and relevant.

Technical Skills

  • Demonstrated technical understanding of, and experience with Fortinet, Cisco and Azure networking suite of services and products.
  • Experience with FortiGate, Forti Manager, Forti Authenticator and Forti Analyzer
  • Experience with SolarWinds or other equivalent network monitoring tools
  • Operational experience and troubleshooting skills with global network communications deployments.
  • Functional knowledge and experience of telecommunications standards and protocols such as IP/TCP/UDP, routing protocols (EIGRP, BGP, OSPF), QoS/DSCP and DMVPN/ADVPN
  • Functional knowledge and experience of SNMPv3, NetFlow, AVC, NBAR and network performance monitoring/management tools and methods
  • Experience of Public Key Cryptography principles as well as Network Authentication and encryption protocols such as IPSEC/IKE, 802.1x, RADIUS, TACACS+, SSL/TLS, EAP

The Next step is easy:
If you are interested, you may send an email to

Referral incentive program:
As always, we have the candidate referral incentive program through which you will get
$1000
for each successful referral after the successful selection and joining of the referred candidates.

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