Spa Coordinator

2 weeks ago

Melbourne, Victoria, Australia Tokyo Headspa Full time $40,000 - $60,000 per year

SPA COORDINATOR – TOKYO HEADSPA

Armadale, VIC | Part-time, 2 days per week | Free Parking

  • $30 per hour + Uncapped Bonuses
  • Newly built luxurious head spa
  • Tuesday and Sunday shift
  • Join a rapidly expanding premium wellness brand with clear career progression

Be Part of Something Exceptional

At Tokyo Headspa, we don't just offer head spa treatments—we offer transformative experiences. Combining scalp care, advanced hair therapy, massage, and deep relaxation, we've redefined the wellness space. We're in the midst of an exciting growth phase—and we're searching for a polished, professional, and passionate Spa Coordinator to join us at our flagship Armadale location.

If you thrive in luxury wellness, love creating memorable first impressions, and are ready to grow with a brand on the rise—this is your moment.


Why You'll Love Being Part of Tokyo Headspa

  • $30 per hour + uncapped bonuses
  • Wellness-focused culture — enjoy paid birthday leave, exclusive product perks, and discounted treatments for you & your family
  • Tuesday and Sunday: 9am-6pm
  • Structured training & professional development with real internal career growth as we expand
  • Free onsite parking
  • A chance to work with a mission-driven, luxury wellness brand setting new industry standards

About the Role

As our Spa Coordinator, you'll be the warm, welcoming face of Tokyo Headspa. Your role is essential in setting the tone for an exceptional guest experience. We're looking for someone with a background in reception within a beauty, spa, or wellness setting—who brings both professionalism, personality and 5 star service.

Your Day-to-Day:

  • Greet guests warmly and guide them through their visit
  • Maintain the serene and polished presentation of the space
  • Offer refreshments and ensure every touchpoint feels premium
  • Manage payments and recommend products aligned with treatments
  • Assist with stock management and product ordering

What We're Looking For

  • Minimum 2 years' experience in a customer-facing reception role, ideally in a salon, spa, or wellness environment
  • Impeccable grooming and presentation
  • A calm, organised multitasker with incredible attention to detail
  • Strong customer service instincts and a genuine passion for wellness
  • Availability for occasional evenings or weekends
  • Experience with Zenoti is a bonus (but not essential)

Ready to Redefine Wellness?

This is more than just a job—it's your opportunity to be part of a premium brand with purpose, innovation, and exceptional growth. If you're passionate about wellness, love delivering five-star service, and want to be part of something truly special, we'd love to hear from you.

Apply now with your resume and a short cover letter outlining your interest in the role.

Tokyo Headspa is an Equal Opportunity Employer and welcomes diverse talent across all backgrounds.

Please note: only candidates with Australian work rights will be considered. No overseas applicants at this time. Only shortlisted applicants will be contacted.

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