National Business Development Manager – Supply Chain
3 hours ago
1. Business Development & Sales
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• Identify, pursue and secure new business opportunities related to spare parts, warehousing and supply chain services.
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• Drive revenue growth by promoting SITRAK's spare parts programs and after-sales offerings to dealers, fleet operators and key partners.
2. Client & Dealer Relationship Management
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• Build and maintain strong, long-term relationships with key dealers, 3PL providers and fleet customers.
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• Ensure a high level of satisfaction through reliable supply, responsive service and tailored solutions.
3. Strategic Partnerships & Network Development
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• Develop strategic partnerships with 3PLs, freight forwarders and key industry stakeholders to enhance SITRAK's spare parts distribution network.
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• Support the design and implementation of national parts warehousing and distribution strategies.
4. Market Research & Analysis
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• Analyse market trends, competitor activities and customer needs in the heavy-duty truck and spare parts sector.
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• Provide insights and recommendations to shape business development and supply chain strategies.
5. Leadership & Collaboration
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• Work closely with senior management, after-sales, sales and operations teams to ensure alignment with business goals.
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• Support the continuous improvement of spare parts processes, KPIs and service levels.
• Strong Communication Skills: Excellent written and verbal communication skills, enabling you to present ideas clearly and persuasively to internal and external stakeholders.
• Personable Character: You enjoy working with people and build relationships naturally through your friendly and approachable style.
• Collaborative Mindset: You value teamwork over individual glory, work with humility and a low ego, and actively support colleagues across departments.
• Honesty and Integrity: You consistently prioritise what is best for the company and customers, maintaining high ethical standards in all decisions and actions.
• Proven experience in business development or sales within warehousing, logistics, supply chain or automotive after-sales (preferably commercial vehicles or trucks).
• Demonstrated track record in building and executing a successful business development pipeline, with a strong network of potential warehouse customers, freight forwarders and/or dealer partners.
• Strong understanding of warehousing, inventory management and supply chain operations, especially in spare parts or aftermarket environments.
• Willingness to travel nationally to visit dealers, customers, warehouses and partners.
• Excellent communication, negotiation and presentation skills; ability to build high-level client and dealer relationships and to analyse market trends and develop competitive strategies.
• Experience managing large, complex accounts and enterprise-level or national contracts.
• Familiarity with 3PL (third-party logistics), distribution network design and warehousing automation technologies will be highly regarded.
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