Settlements Coordinator

Why Smartgroup?

Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

Do you have what it takes to become a Smartgroup Settlements Coordinator?
 

Are you detail-driven and process-oriented with a knack for managing documentation and credit workflows? We're looking for a Settlements Coordinator to join our back-office operations team, supporting the novated leasing process from credit application through to settlement—ensuring accuracy, compliance, and efficiency every step of the way.

This is a non-customer-facing role, ideal for someone who thrives behind the scenes, managing documentation, liaising with internal teams and external stakeholders, and ensuring all credit and settlement processes are completed to the highest standard.

Key responsibilities:

• Prepare and issue finance and leasing documentation with precision and timeliness
• Support the end-to-end novated lease settlement process, including credit application coordination
• Liaise with financiers, employers, and dealers to ensure all documentation is complete and compliant
• Monitor and follow up on outstanding documents to ensure timely settlements
• Ensure all data entry and system updates are accurate and aligned with compliance standards
• Collaborate with internal sales and operations teams to support seamless post-sale fulfilment
• Maintain confidentiality and adhere to all privacy and regulatory requirements

What you will bring:

• 1+ year experience in a back-office, finance, or compliance-based role
• Strong attention to detail and ability to manage multiple tasks under tight deadlines
• Excellent organisational and time management skills
• Familiarity with credit application processes or leasing documentation (preferred)
• Strong written communication skills and ability to work independently
• Comfortable working in a structured, process-driven environment
• Proficiency with internal systems and documentation workflows

Belong to an organisation that values diversity, inclusivity, and you:

Working at Smart, means you will be working in one of Australia's most authentic, inclusive, and diverse workplaces.

Team members enjoy many benefits and 'perks' that genuinely value them for who they are. You might appreciate some, or all, including:

• 3 extra days off to enjoy summer
• 'MAD' days to Make a Difference to our community and environment
• Birthday leave to celebrate you
• A wellbeing fund to spend your way
• Support for all parents with a progressive, gender-neutral parental leave policy: up to 20 weeks Paid Parental Leave, superannuation contributions and a Return-to-Work Bonus
• Salary packaging and novated leasing benefits (of course)

Take your career beyond further:

Working at Smart can provide a pathway to a career limited only by your own ambitions. We are passionate about investing in you.

Our collaborative team environment and supportive leadership encourages strong performance, learning and development, open lines of communication, along with the freedom to speak up and be heard.

Show us you have what it takes:

If you like the sound of this opportunity and have something special to offer, we'd like to hear about it  APPLY ONLINE today.

Emily or Tamara from our Talent Acquisition team will be in touch to discuss the next steps. Please feel free to mention if you require any adjustments to the recruitment process. Not available to work full time? Talk to us about your part time working needs, we are here to listen.

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team — including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, people of any socioeconomic status, age, race, national origin or ethnicity.

We are proud to hold diversity and inclusion accreditations, including: WGEA Employer of Choice for Gender Equality since 2019; DCA Inclusive Employer ; and we have an Innovate Reconciliation Action Plan (RAP).

Please note: All successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment.  Candidates must have unlimited Australian work rights to be considered for this role.