Change Manager

We Are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the Role

We are looking for an experienced the Change Implementation manager is responsible for planning, assessing, and implementing complex changes within the IT environment to ensure service stability and compliance. This role will lead the end-to-end process of evaluating, authorising, and implementing changes while minimising risk to business operations and maintaining the integrity of IT services.

Responsibilities and Accountabilities

• Develop and manage implementation plans for complex Requests for Change (RFCs) across multiple systems and services.
• Assess and evaluate risks to service integrity, including availability, performance, security, and compliance impacts.
• Obtain appropriate change authority approvals and ensure all change activities adhere to organisational governance standards.
• Lead the assessment, analysis, documentation, and execution of change activities to ensure successful delivery and minimal disruption.
• Review and evaluate the effectiveness of change implementations to identify opportunities for improvement.
• Contribute to the continuous improvement of change management policies, processes, and procedures.
• Work collaboratively with technical teams, service owners, and business stakeholders to ensure changes meet operational and strategic objectives.
• Maintain accurate records of change activities and ensure compliance with ITIL and internal standards.

Requirements and Experience

• Proven experience in Change Management within large or complex IT environments.
• Strong understanding of ITIL principles, particularly the Change and Release Management processes.
• Demonstrated ability to assess technical and operational risks related to change.
• Experience leading cross-functional teams through change implementation.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Familiarity with service management tools (e.g., ServiceNow, BMC Remedy) preferred
• Minimum NV1 required

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in-class reward and recognition programs flexible work, volunteering leave, and more.
• We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from
women and gender-diverse people; Aboriginal and Torres Strait Islander people
;
Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders
. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email

Search Firm Representatives – PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles – PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI ACT).