Customer Service Administrator

2 days ago

Alexandria, New South Wales, Australia Glenco Electrical Full time $45,000 - $65,000 per year

Glenco is an Australian owned award-winning trade services business operating since 1988 serving the commercial, and residential market in greater Sydney. At Glenco, our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding service.

We have an amazing opportunity for a motivated Customer Service Coordinator to join our dynamic, fun team.  Our friendly office is located in Alexandria.

As a Customer Service Administrator, you will be working full time hours Monday-Friday. Office hours are 7.00am - 5.00pm, start and finish times may vary however you are required to work an 8-hour day (Currently 830am-5pm).

The successful applicant will be working closely with our Customer Service Supervisor, assisting them with their day-to-day tasks as required. Duties will include:

  • Dealing directly with our client base via email and over the phone
  • Answering and directing all incoming calls and handling enquiries
  • Working closely with our field team assisting with organising their daily schedules
  • General admin duties needed to assist the smooth running of the service team
  • Data entry – processing and updating client's information

The successful applicant:

  • Motivated and willing to learn
  • Outstanding communication skills, both written and oral
  • A can do attitude
  • Strong computer literacy
  • Excellent attention to detail
  • A sense of humour

To be eligible for this position, you must be an Australian Citizen or Permanent Resident. The successful candidate will be required to undertake a police check.

We would like to thank all applicants for their interest, however only shortlisted candidates will be contacted.

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