Development Enquiry Officer

4 days ago

Burwood, Australia Burwood Council Full time $75,000 - $89,000 per year
  • Permanent
    full-time position
  • Salary
    from $75,349 to $89,473 pa + 12% Super
  • Enjoy
    access to flexible working arrangements and flexitime

About us:

Recently voted
by TimeOut Magazine as #1 Coolest Neighbourhood in Australia, Burwood is a
diverse, creative, and connected community. Our community enjoys well designed
public spaces, inclusive cultural events, intriguing laneways with impressive
public art and an enviable restaurant and café scene.

At Burwood our
people are our most important asset and central to achieving our exciting and
ambitious Community Strategic Plan 2036.

Your
Position:

As the Development
Enquiry Officer you will be the initial point of contact for customers in
relation to the lodgment of Development and Building Applications and an
enquiry service for matters associated with land use and development.

Your
responsibilities will include but not be limited to:-

  • Guiding the community and applicants through the end to end development process.
  • Reviewing for adequacy and assist with lodgements of applications and referrals
    through the through the NSW Planning Portal, Major Projects portal and
    Pre-DA service.
  • Assisting with the running and operation of local Panels as required.
  • Providing quality, accurate and timely advice to customers to respond to development
    enquiries.
  • Assisting Council's Compliance team with investigation of unauthorised uses or
    works.
  • Providing statistical and other information to the Manager City Development relating
    to Development Applications, Certificates and other matters as required.
  • Identifying
    and resolving issues in a timely manner to provide quality services and a
    positive customer experience, given competing priorities and expectations.

To be
successful in this role you will have:-

  • A
    degree or enrolled in final stages of a degree in Urban or City Planning
    or equivalent.
  • A
    working knowledge of the Environmental Planning and Assessment Act 1979
    and subordinate legislation.
  • Knowledge
    of the functions and operations of the NSW Planning Portal.
  • Excellent
    report writing, oral communication skills and customer service skills.

Key
Requirements:

  • Current
    NSW Driver's Licence.
  • NSW
    General Construction Induction Card (White Card).
  • Be willing to undertake
    pre-employment screening, including a pre-employment medical and/or police
    check.

Culture
& Benefits:

  • Flexible
    working arrangements available.
  • Access
    to Council's flexitime arrangements.
  • Health and well-being initiatives, including flu vaccinations, skin
    checks, and access to Fitness Passport.
  • Ongoing training and professional development opportunities.
  • Access to Employee Assistance Program (EAP).

Enquiries:

Further
information regarding this role can be found in the Position Description or
please contact Alastair Sim, Senior Assessment Planner on

How to
apply:

Please click on
"Apply now" and follow the steps.

Applications
are to include a resume and answers to the online questions.

Closing
date:

Monday, 10
November 2025 at 11:59 pm.

At Burwood Council we celebrate diversity, value inclusion and welcome applicants from all backgrounds, experiences and perspectives. We are committed to creating an environment where every member of our team feels respected, supported and inspired to contribute their unique skills and talents for a better Burwood.

In serving our community, we are also proud to be a child safe organisation.

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