Sourcing Officer

3+ months contract
- WFH Flexibilty
- $40 per hour + SUPER

**Sourcing Officer | Burwood/WFH | ASAP Start | 3 months contracts (view to extend) | $40 + SUPER per hour**

The client is on the hunt for a Sourcing Specialist who will be responsible for the delivery of professional and timely end-to-end complex procure-to-pay transactional services to its customers across the cluster.

The role offers greater career path opportunities for the incumbent who will be required to deliver services across all of the Procurement Service Lines including payables, payments, contract administration, purchasing, sourcing and enablement.

This role has a significant focus on providing system & value-add support for complex issues, exception handling, troubleshooting and guidance for resolution and education of its customers on a wide range of procurement services.

**Role**:
The Sourcing Specialist pro-actively monitors their own work allocations, provides peer support to the Sourcing Specialist where applicable and effectively manages relationships with internal/ external stakeholders to ensure efficient ownership and resolution of customer request.

**Duties**:

- **Service Delivery -** Deliver end-to-end customer focused services across all Procurement Service Lines via a range of computer systems and technologies that meet agreed standards, operating procedures and performance targets.
- **Operational Sourcing -** Contact for Tier 2 Transactions support and escalation of procurement related customer and supplier enquiries.
- Provide accurate information, taking ownership of individual matters and see through to resolution. Assess needs, troubleshoot, and provide regular updates to customers on the status of their transaction.
- **Cross-functional agility -** Support the team to meet fluctuations in customer demands by readily adapting to working across the different service lines as needed.
- **Effective Communication -** Communicate information effectively to colleagues and customers via a range of methods, including in written and oral forms. Build rapport and identify the most appropriate communication channel and tailor messaging to the specific circumstances and audience. Identify and build relationships with key stakeholders.
- **Coaching and Mentoring -** Support the line manager in the provision of on-job coaching to both peers and customers in system adoption, process and best practice risk based approach to procurement service delivery.
- **Capability development -** Undertake development and increase knowledge and capability across all Procurement Service Lines, processes and operating frameworks by undertaking job rotation, face to face/on-line training, and participating in forums and improvement initiatives. Keep abreast of upcomingworkplace, policy and process changes by regularly accessing on-line resources and attending briefings.
- **Business Improvement and innovation -** Optimise available technology to improve service delivery. Share learnings, raise issues and concerns and actively contribute to identification, development and implementation of business and process improvement initiatives**.**
- Strong experience and understanding of the Procure to Pay (P2P) process.
- Be familiar with sourcing activities including completing RFQ documentation, supplier evaluation and contract agreements.
- Experience using SAP/Ariba ERP systems.
- Strong stakeholder engagement and communication skills as well as the ability to work in a collaborative environment

**Desirables**:

- Experience working in a procurement/purchasing environment.
- Familiarity with State Government procurement policies/schemes/contracts/panels
- Any transferrable skills or experience with other ERP Systems.
- Aptitude, agility and a positive attitude to deliver purchasing/sourcing requests to procurement deadlines

**Petra Korkaew**
Senior Recruitment Consultant

**Suite 3, Level 10, 65 Berry Street, North Sydney, 2060**

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**We pay our respects to our Indigenous brothers and sisters, their Culture, and to elders past, present & future.