
Casual Professional, Prospective Student Enquiries
6 days ago
**Job no**: 569369
**Work type**: Casual
**Location**: Melbourne - Burwood
**Categories**: Administration, Student Services
**Salary Rate**: Casual HEW 5 (52.47 per hour + 11.5% superannuation)
**Employment Type**: Casual - Approx 1-2 shifts a week
**Location**: Burwood (hybrid)
**About the role**
The role also includes liaising with faculty representatives and following up with both faculties and prospects to ensure all enquiries have been resolved. A particularly strong focus of this role is to build the Future Students database and accurately record prospective student contact details, study interests as well as the outcomes of the enquiry in the Salesforce CRM.
Infrequent work outside business hours is required (e.g. work at evening, or weekend events).
**As an Officer, Prospective Student Enquiries, you will**:
- Ensure all inbound and outbound enquiries are recorded, reported and resolved in a timely manner.
- Achieve set targets in regards to data collection, call success and attempt rate, lead generation and conversion.
- Consult with available sources to gather relevant information and seek the expertise and advice of other people as appropriate.
**To be successful, you’ll have**:
- At least two years relevant work experience in both sales and customer service provision
- High level interpersonal skills and ability to respond to people confidently, positively, and with respect while maintaining confidentiality when required
- Ability to master content knowledge across a broad range of course and policy areas
- Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written enquiries (preferably in a large organisation)
**Here's how to apply**:
Please submit your updated resume and a short cover letter outlining your skills and experience.
Applications for this position close on 23rd of March, at 11.59pm.
**About us**
The flexible learning options we provide our students and our diverse team of professionals and academic experts has enabled us to achieve a 5-star rating by the prestigious university ranking organisation Quacquarelli Symonds. For eight consecutive years, we've achieved the highest level of overall student satisfaction among Victorian universities.
We have a network of campuses, learning centres and research centres across Victoria and corporate offices in Melbourne, China, Indonesia, India and Sri Lanka. Our online Cloud campus provides more than 13,000 students with access to state-of-the-art digital tools and direct access to world-renowned academics.
As a Victorian university with a global impact, Deakin is translating its research into commercial outcomes that will help drive innovation for Australia’s economy.
**Advertised**: 07 Mar 2025 AUS Eastern Daylight Time
-
Burwood, Australia Deakin University Full time**Job no**: 574144 **Work type**: Casual **Location**: Melbourne - Burwood **Categories**: Student Services **Salary Rate**: HEW 5 (54.57 per hour + 11% superannuation) **Employment Type**: Casual **Location**: Melbourne Burwood campus +hybrid work arrangements **About the role**: **To be successful, you'll have**: - Appropriate tertiary qualification...
-
Casual Student Adviser
2 weeks ago
Burwood, Australia Deakin University Full time**Job no**: 572348 **Work type**: Casual **Location**: Melbourne - Burwood **Categories**: Student Services **Salary Rate**: HEW 5 ($50.45per hour + 11% Superannuation) **Employment Type**: Casual **Location**: Melbourne Burwood campus **About the role**: Provide advice, support and administrative services within the Contact Centre that improves the...
-
Admissions Officer
1 day ago
Burwood, Australia Salisbury College Australia Full timeSalisbury College Australia (SCA) is a vocational college in the heart of Burwood, consisting of state-of-the-art facilities for our students and employees. We deliver English courses and Vocational courses for international students. Currently we are looking for an **Admissions Officer** who is passionate about the student experience and is always on the...
-
Student Counsellor
1 week ago
Burwood, Australia Navitas Full time**About the role** **Key Responsibilities** - Provide welfare counselling to students on matters such as academic progression and policy, and pastoral care issues including living skills, cultural adjustment, health issues, dealing with study and social stress and anxiety, accommodation, employment, personal crisis as well as advice on College/Campus and...
-
Student Counsellor
6 days ago
Burwood, Australia Navitas Full time**About the role** **Key Responsibilities** - Provide welfare counselling to students on matters such as academic progression and policy, and pastoral care issues including living skills, cultural adjustment, health issues, dealing with study and social stress and anxiety, accommodation, employment, personal crisis as well as advice on College/Campus and...
-
Casual Sports Coaches
6 days ago
Burwood, Australia MLC School Full time**Sports Coaches in Touch Football, Basketball, Tennis and Strength and Conditioning.** **Casual Positions Available** **Immediate Start** *** **About the position** Sports Coaches ensure that MLC School policies and procedures are applied effectively through all training sessions and competition situations, and that each of these sessions are...
-
Head Administrator
6 days ago
Burwood, Australia MLC School Full time**Type**:Permanent, ongoing **Closing Date: 21 January 2025** MLC School is looking for an experienced and organised **Head Administrator (Music)** who will support our vision to educate and inspire young women to be fearless thinkers with moral courage and compassion to be agents of change in their own lives and in the lives of others. **About MLC...
-
Admissions Administrator
6 days ago
Burwood, Australia Presbyterian Ladies' College Full time**Leading independent girls school in Melbourne’s east** - **Join our collaborative and supportive Admissions team** - **Onsite at our easy-access, picturesque campus in leafy Burwood** PLC is a leading ELC to Year 12 Christian independent day and boarding school with a focus on the development of the whole person that includes an outstanding academic...
-
Chinese Speaking Student
1 week ago
Burwood, Australia Global Bridge Full timeWe are currently seeking a passionate and responsible Student & Parent Services Manager to join our coaching college located in Burwood, NSW. We are looking for someone who can guide students in their academic and career paths while communicating effectively with parents and our internal team. **Position** - Student & Parent Services Manager **Location** -...
-
Casual Rowing Coach
2 weeks ago
Burwood, Australia Presbyterian Ladies' College Full time**Be part of a thriving rowing program** - **Casual role, supporting work-life balance** - **Enjoy meaningful connection with the PLC community** PLC is a leading ELC to Year 12 Christian independent day and boarding school with a focus on the development of the whole person that includes an outstanding academic tradition, an international outlook and...