Team Leader

6 days ago


Blacktown, New South Wales, Australia Gold Disabilty Services Full time $60,000 - $80,000 per year

Team Leader – Disability Services

Location: Blacktown, NSW (Hybrid)

Employment Type: Full-time/ Part-Time

About Us

Gold Disability Services is a trusted NDIS provider, dedicated to delivering high-quality, person-centred support to participants. We pride ourselves on our inclusive culture, strong values, and commitment to putting our clients at the core of everything we do.

About the Role

We are seeking an experienced and motivated Team Leader to manage our pool of support workers, oversee daily operations, and contribute to business development.

This role is ideal for a people-focused leader who thrives in a fast-paced environment and is willing to jump in and work "on the floor" when needed.

Key Responsibilities

  • Lead, mentor, and support a team of disability support workers
  • Manage daily scheduling, rostering, and operational requirements
  • Assist with recruitment, onboarding, and ongoing training of staff
  • Monitor service quality and ensure compliance with NDIS and organisational standards
  • Build positive relationships with participants, families, and stakeholders
  • Drive business growth through community engagement and networking
  • Occasionally work alongside support workers on the floor to ensure service quality and participant satisfaction

About You

  • Previous leadership experience in disability services or a related sector
  • Strong understanding of NDIS processes and compliance requirements
  • Excellent organisational, communication, and interpersonal skills

What We Offer

  • Supportive, values-driven workplace culture
  • Opportunities for professional development and career growth
  • The chance to make a genuine difference in people's lives

How to Apply

If you are a proactive leader who is passionate about supporting people with disabilities and leading a dynamic team, we'd love to hear from you.

Apply now via Indeed or email your CV and cover letter to

  • Ability to work both strategically and hands-on when required
  • Cert IV in Disability, Leadership & Management, or equivalent (desirable)
  • Current driver's licence, Working with Children Check, and NDIS Worker Screening

Job Types: Full-time, Part-time

Benefits:

  • Professional development assistance
  • Referral program
  • Work from home

Work Location: In person


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