Administration assistant

Location:

Brown & Ross Exercise Physiology at Mount Annan Leisure Centre (368 Welling Drive, Mount Annan NSW 2567)

Role:

Casual/Part time - Exercise Physiology Clinic Receptionist

We are looking for 2x enthusiastic, friendly and hardworking people to join our growing business as a receptionist/administration officer.

15-25 hours per week across 2-4 days. Hours are flexible and can be adapted to suit other commitments.

About Us:

Brown and Ross EP are committed to providing client centred exercise physiology services that allow individuals to be healthier, happier, and more independent. You will be a part of a small, friendly, fun team who are passionate about exercise, injury rehabilitation and functional outcomes for our clients. Brown and Ross EP work with a wide range of clientele from all age groups, as well as a variety of musculoskeletal, cardiac, metabolic, neurological, and other chronic health conditions and injuries.

Job Description:

· Client Support - Welcome and assist clients, ensuring they feel comfortable and well-informed. Serve as the initial friendly contact between client and the clinical team.

· Provide clients with information about our EP services, programs, and other health resources.

· Liaise with clients and their families, GPs, other health professionals and their staff in a professional manner.

· Liaise with leisure centre staff, and external stakeholders to facilitate effective communication and coordination.

· Administrative Duties - coordinate with exercise physiologists to schedule and manage client appointments, maintain accurate records and assist with client intake processes. Handle phone calls, emails, client inquiries, and manage client files, correspondence, billing, and payments. Ensure the reception area and clinic is organized and presentable.

· Perform all other general reception, administrative, and exercise physiology team support duties as required.

· Work independently and as part of a team.

Essential Selection Criteria:

· Medical Receptionist, allied health clinic experience and/or exercise physiology students preferred, but not essential.

· Professional, friendly and compassionate demeanour and appearance.

· Excellent face-to-face, phone and written communication skills, with the ability to interact effectively with clients, key stakeholders and healthcare professionals.

· Strong Customer Service Skills with an ability to work in an often fast-paced environment.

· Confident in the use of computer systems and software.

· Close attention to detail in record keeping and client confidentiality.

· Show initiative and work productively within a team environment and maintain a great rapport with clients and colleagues.

· Exceptional time management and organisational skills, with the ability to multi-task and prioritise duties.

First aid certificate and Working with Children Check

The Perks:

· A supportive team environment that understands the importance of work/life balance.

· Access to our private clinic and Mt Annan Leisure Centre's leisure pool, 25m pool, program pool and large gym facility, all in one place.

· Continuing professional development and in-services.

· Weekly team catch ups, in-service and collaboration sessions to ensure you are supported and are continuing to learn new skills and if relevant, development towards a career in allied health.

If you are a dedicated and enthusiastic individual with a passion for health and wellness, we invite you to apply for the Receptionist position at Brown and Ross Exercise Physiology.

Please submit your resume and cover letter to by 17/10/2025. We look forward to welcoming you to our team