Portfolio/PMO Lead

Why WWT?
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
Why should you join the PMO?
As a part of WWT TD&E PMO team, you will be working on exciting infrastructure driven projects for Fortune 500 customers across all verticals. Our global infrastructure planning and deployment services deliver thousands of projects each year. From employing our methodologies at hundreds of sites to leveraging complete enterprise design services, customers trust our infrastructure experts to assess the technology they have today and design the solutions they need for tomorrow.
What will you be doing?
Responsibilities
Ability to lead a high-performance team with high morale (with dotted and or direct line of reporting)
Ability to create in depth WBS with interdependencies and a defined critical path
Anticipates client needs and delivers business-aligned, practical solutions that enhance customer satisfaction and strengthen relationships.
Applies structured problem-solving and issue-resolution practices to maintain program momentum.
Build and nurture authentic, trusted relationships with sponsors, business owners, clients, subcontractors and internal teams.
Continued focus on methodologies & deployment process improvements
Creates and delivers executive dashboards, synthesizing program health, achievements and strategic insights.
Deep understanding of Project Management methodologies
Define and implement governance structures tailored to program complexity and stakeholder needs.
Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team
Drive clarity and progress in ambiguous environments by shaping strategy, guiding decision-making, and navigating change.
Drive project schedule, scope, and milestone performance within the PMO
Effectively create and execute risk management plans
Ensure customer satisfaction and SLA's are exceeded
Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback
Ensure projects are planned and executed in line with the PMO methodology
Ensure rigor and discipline around postmortem and after-action reviews
Ensures financial performance aligns to program goals and strategic objectives, proactively identifying cost risks and opportunities.
Establishes standardized mechanisms for status tracking, risk monitoring, and performance reporting.
Excellent understanding of issue management and resolution, as well as risk mitigation
Facilitate seamless cross-functional collaboration and decision-making to maintain program momentum and strategic alignment.
Lead delivery efforts to ensure highest quality outcomes for customers in regulated and complex operating environments.
Leverage emotional intelligence (EQ) to influence outcomes, resolve conflicts, and drive stakeholder engagement across complex landscapes.
Maintain regular, executive-level communications, providing transparency on progress, risks, and key decision points.
Manage and analyze profitability, revenue, margins, bill rates and utilization across projects
Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams
Recruitment, interviewing, & forecasting staffing requirements
Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects
Qualifications
15+ years in program/project management, with at least 5+ years leading large, complex, cross-functional IT or infrastructure programs in a Professional Services and/or Managed Services environment
Ability to communicate well with customers and co-workers
Ability to engage with executive stakeholders and translate complex infrastructure programs into clear concise narratives.
Ability to work independently and aggressively track to project timelines
Ability to work independently and have good issue resolution skills
Bachelor's degree in business, MBA or related field or "equivalent experience"
PMP, or extended project management experience preferred
Demonstrated ability to roll up disjointed efforts into structured, outcome-driven portfolios.
Demonstrated communication skills (written, verbal, and presentation)
Excellent documentation skills and attention to detail
Excellent problem solving, and critical thinking skills
Excellent understanding of financial processes; ability to create proformas, track project metrics, forecast future trends, and manage change
Excellent understanding of the contract process; ability to manage contract modifications and take the lead of negotiations surrounding contract scope, cost, and schedule
Exceptional interpersonal, communication, and conflict-resolution skills, with a high degree of emotional intelligence.
Experience collaborating across internal teams and subcontractor/partner ecosystems.
Experience in a Professional Services environment, leading complex Information Technology projects is required
Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner
Extensive experience with stakeholder management, strategic planning, and change management
Learn More
Want to learn more about Infrastructure Services? Check us out on our platform: well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All
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