Service Lead

Community Development | Main Administration Building, 25 Cedric Street
- Closing date: 15/08/2025

**Service Lead - Community Safety Strategy & Support**

**About Us**

At the **City of Stirling**, we’re passionate about shaping vibrant, healthy, and inclusive communities. With over **243,000 residents**, 1,400+ employees, and a footprint that spans **30 suburbs**, our **Community Development Directorate** delivers vital services, places, and projects that improve everyday life for everyone in our city.

We proudly honour the traditional custodians of the land, the Wadjak People of the Nyoongar Nation, and welcome the rich diversity of all people, cultures, and identities.

**About the Position**

As Service Lead - Community Safety Strategy and Support, you'll take charge of strategic planning, community engagement, and business operations, ensuring our services are responsive, forward-thinking, and aligned with our goal of creating a safer, connected City.

You'll empower teams, drive innovation, strengthen governance, and build stakeholder relationships across and beyond the organisation.

**Key Responsibilities**
- Leading and mentoring multi-disciplinary teams focused on strategy, engagement and business support
- Delivering contemporary service models aligned with the City’s Strategic Community Plan
- Building and maintaining partnerships with internal and external stakeholders
- Driving continuous improvement and innovation across operations
- Preparing strategic documents, reports, and proposals for executive and Council review
- Facilitating data-driven crime prevention and safety initiatives
- Leading the integration of systems and technology to enhance service delivery

**About You**

You’re a strategic thinker and collaborative leader with a solid foundation in business management and governance processes. You're ready to inspire teams, innovate systems, and engage deeply to improve community outcomes.

The following qualifications and experience are essential for this role.
- Bachelor’s degree in a business
- related discipline or equivalent level of professional experience in a similar role.
- Proven leadership in a similar level government, advocacy strategic role
- Exceptional communication and stakeholder engagement skills in a politically sensitive environment.
- Experience managing complex reforms, operational and stakeholder plans, policy and budgets
- Highly skilled in performance monitoring, continuous improvement, and change management
- Understanding of WHS and risk management principles

**Desirable**:

- Postgraduate qualifications in leadership or management
- Experience in crime prevention, community policing, or relevant safety disciplines

For further information, please refer to the position description.

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access
- Free onsite fitness facilities and end of journey facilities
- Superannuation matching of up to 6%
- Professional development opportunities, including training, memberships, and study assistance
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
- 50% discount on gym memberships at our Stirling leisure centres - only applicable for perM/Fixed-term employees
- Amazing in-house employee cafe
- Up to 10 weeks paid parental leave
- Employee health and wellness program and initiatives including yearly flu vaccinations
- Access to our Employee Assistance Program (EAP) for you and your family
- Generous study assistance
- Active social club
- Employee recognition program
- Novated Leasing (where applicable)

This permanent full-time position is a Level 9A Inside Workforce Agreement position which attracts a salary from $140,090.50 - $189,502.26 gross per annum plus superannuation.

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- A copy of Australian driving licence
- National Police Clearance (valid within the last 3 months)
- Pre-Employment Medical and DAS clearance
- The right to work in Australia

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths,