Cloud Services Lead

Champion, promote & control the overall strategy for Cloud Services
- Provide exceptional Technical Leadership and join a highly skilled team delivering Qantas Cloud Services
- Permanent role based at our Head office, Mascot, with Hybrid WFH flexibility

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving.

Reporting into the Cloud Services Manager, The Cloud Services Lead is the Technical Leader in Cloud technology and services. This role will provide leadership for Qantas Cloud services on the full technical lifecycle, from enterprise strategy, people development, long-term roadmap, policies and implementation through to service assurance.

The Cloud Services Lead is responsible for ensuring the group wide successful adoption of Qantas Cloud services. This role will lead a team of Cloud and DevOps engineers to deliver the service with high quality and efficiency. It is expected that this role will work with and manage Service Partners such as Amazon, Microsoft, TCS, Google, Oracle, IBM, and Amadeus to deliver Cloud technologies/products to the Qantas business.

The Cloud Services Lead participate in 24x7 on-call support rotation and will oversee any projects or activities associated with delivering Qantas Cloud services, covering financial planning of both capital expenditure and operating budget, management of consumer demands, supplier performance, quality assurance and operational excellence. As Cloud is a relatively new and emerging technology in both the IT industry and Qantas, the Cloud Services Lead will play the role of a key evangelist to define, communicate and execute the strategy to educate the organisation and drive Cloud service adoption.

You’ll bring:

- Deep knowledge of Microsoft technologies including Azure, Windows Server, Active Directory and automation of software installations.
- Windows server automation, scripting and SOE management.
- Significant technical knowledge in the areas of hosting, integration, storage, network technologies, and DevOps and automation engineering, all of which are tightly coupled with the delivery of Cloud technology and services
- Implementation of large-scale, high volume and high availability critical systems in Cloud environment such as Azure, Amazon Web Services, or Google Cloud
- Automated deployment technologies such as Puppet, Chef, Terraform and Ansible
- Implementing and managing container technologies using Windows Containers, Docker, Kubernetes.
- CI/CD methodology, processes and tools, such as Atlassian products, Jenkins, Maven, GitHub etc
- Database experience with Oracle, SQL Server, PostgreSQL or MongoDB
- Monitoring tools such as Splunk and Datadog
- OOP concepts and modern scripting languages and frameworks, previous software engineering experience would be highly desirable.
- ITIL problem management and incident management processes
- Production Support experience in Windows and Linux environments
- Cloud security best practices, Enterprise architecture Assessment of emerging technology, frameworks, products and tools.
- Why Qantas?_
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary pack