Service Desk Lvl 1

1 week ago

Sydney, Australia HAYS Full time

Service Desk L1 | Federal Government Agency | Initial 9-Month Contract
**Your new company**
Join theour client who are a federal gov agency, based in Sydney for a level 1 servicedesk analyst role.
**Your new role**
As an Information TechnologySupport Officer, you will:

- Provide IT support to theOffice and legal team in Sydney.
- Edit multimedia content (audio& video).
- Perform routine checks ofserver room infrastructure.
- Support the IT Service Desk(Level 1 operations).
- Assist in court with the eTrialSolution (eTS) setup and operation.
- Install and maintain hardware(laptops, PCs, MFDs, telephones, video conferencing units, tablets).
- Liaise with court staff and provide technical support during trials.
- Ensure adherence to IT securitypolicies.

**What you'll need to succeed**
- Must be Australian Citizen
- Experience in IT support roles
- Level 1.
- Baseline security clearance (tobe obtained within 12 weeks of commencement).

**What you'll get in return**
- Opportunity to work in achallenging and fulfilling environment.
- Be part of a team that supportsthe community and upholds the law.
- Access to the Employee Wellbeing Program.
- Competitive salary andbenefits.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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