IT Service Desk Manager

3 days ago


Sydney, Australia Commonwealth Director of Public Prosecutions (CDPP) Full time

Executive Level 1
- $112,233 - $122,486 plus 15.4% superannuation
- Sydney, NSW

Are you a tech-savvy leader with a passion for exceptional customer service? We want to hear from you.

The IT Service Desk is a geographically dispersed team of IT professionals that provide frontline IT support for all CDPP systems to ensure the business objectives and strategies are met in a timely and effective manner. The team is the initial point of contact for all IT services and problem resolution. The service desk provides technical support for all CDPP offices.

The IT Service Desk Manager is a unique role for a forward-thinking and competent leader focused on service management and customer care.

No matter where you work with us, you’ll have access to:

- _unique and challenging work;_
- _professional development opportunities;_
- _generous leave entitlements with additional paid time off during the Christmas close-down period;_
- _clear and transparent salary progression, and scheduled salary increases;_
- _15.4% superannuation;_
- _flexible working arrangements that promote work-life balance;_
- _a $295 annual wellbeing allowance; and_
- _free and confidential 24/7 counselling through our Employee Assistance Program (EAP), available for staff and their family members._

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