Member Engagement Consultant

2 weeks ago


Gold Coast, Australia RACQ Full time

**Member Engagement Consultant**(**Job Number**:24000076**)**

**Description**

**Description**

RACQ Helensvale is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
- Rate of pay at commencement is $32.35 Super + Penalty Rates
- Full Time 37.5hrs per week
- Monday - Friday 8:30am - 4:30pm and available for rotating Sat AM's

**About you**:
Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic.

You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude Strong written, verbal, and communication skills.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you;**

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

**Work Locations**

Helensvale



  • Gold Coast, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **220001FX** **)** **Description** **Member Engagement Consultant Helensvale** **About the role** We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. Engage with our members and deliver tailored solutions across a...


  • Gold Coast, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **2300008E** **)** **Description** **Member Engagement Consultant Helensvale** **About the role** We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team at RACQ Helensvale. You will deal with member enquiries, relating...


  • Gold Coast, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **2300013X** **)** **Description** **Member Engagement Consultant - Robina (Full-Time)** RACQ is opening a new store at Robina and multiple roles are available for fun, energetic, customer service superstars to join the team. No experience necessary - just a willingness to learn!. We will provide a...


  • Gold Coast, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **23000185** **)** **Description** **Member Engagement Consultant - Robina (Full-Time)** RACQ is opening a new store at Robina and multiple roles are available for fun, energetic, customer service superstars to join the team. No experience necessary - just a willingness to learn!. We will provide a...


  • Gold Coast, Queensland, Australia Department of Primary Industries (Queensland) Full time $60,000 - $90,000 per year

    As Our Engagement Support Officer, You WillSupport the delivery of community and stakeholder engagement campaigns, through independent completion of tasks using discretionary judgement to ensure program deliverables are achieved within project milestone timeframes.Work under guidance to determine and implement own work priorities, follow established...

  • IT Consultant

    2 weeks ago


    Gold Coast, Queensland, Australia Sandwai Software Full time $90,000 - $120,000 per year

    About SandwaiSandwai is a fast-growing software development company based right on the water at beautiful Varsity Lakes. Our software helps aged and disability care providers across Australia deliver better care. What we do actually makes people's lives easierWe've got a water-facing office and a great team, and a culture of "let's get it done together"...

  • Sales Consultant

    2 weeks ago


    Gold Coast, Queensland, Australia Cengage Full time $104,000 - $130,878 per year

    We are currently seeking a Sales Consultant remotely based anywhere in Australia to join our Higher Education sales team at Cengage. In this role, you will contribute to sales and promote award-winning products to Vocational Education and Training (VET) accounts in your allocated territory. We predict growth in our VET business and are investing...

  • Audit Assurance

    2 weeks ago


    Gold Coast, Australia KPMG Full time

    **Job no**: 519929 **Work type**: Casual, Permanent Full Time, Permanent Part Time, Fixed Term Full Time, Fixed Term Part Time **Location**: Melbourne, Geelong, Perth, Karratha, Brisbane, Gold Coast, Townsville, Hobart, Launceston, Darwin, Canberra, Papua New Guinea, New Zealand, Parramatta, Sydney, Wollongong, Penrith, Rhodes, Newcastle/Hunter,...

  • Freight Consultants

    2 weeks ago


    Gold Coast, Australia Depth Offshore, Inc Full time

    **Freight Consultants - Telecommute Flexibility** * Depth Logistics is seeking Freight Consultants to join our team to quote clients primarily on import and export sea freight cargo and customs clearance. We have full time and casual roles available. All positions have a profit sharing programme on all enquiries that you can convert into business from...


  • Gold Coast, Australia Human Capital Management Australia Full time

    We have been engaged by an established client of ours to source 2 x SuccessFactors ECP Functional Consultants to join an project team - the roles can be based out of Sydney or Brisbane - Immediate starts available These are hybrid opportunities with some time being spent in offices (Syd/Bris) - MUST be comfortable and experienced in Functional Support and...