Administration Manager

Initial Location: Georges Hall, NSW (moving to Seven Hills)

Employment Type: Contract / Full-Time

About the Role:
We are looking for a highly organised and proactive Administration Manager / Office Manager to oversee and coordinate the daily operations of our office, initially based in Georges Hall and later relocating to Seven Hills. This is a hands-on leadership role responsible for supporting our growing disability and aged care services team through effective administration, staff coordination, and compliance management.

You will play a key role in streamlining internal processes, supporting frontline staff, and ensuring the office runs smoothly and professionally in alignment with audit and service delivery standards.

**Key Responsibilities**:

- Client Intake OversightLead the intake process for new clients, ensuring all onboarding documentation is completed accurately and stored appropriately.
- Rostering CoordinationSupport and supervise rostering processes to ensure clients are matched with staff in a timely and efficient manner.
- Compliance & File Systems ManagementMaintain and audit client and staff files in ShiftCare and SharePoint, ensuring all documentation is current, accessible, and audit-ready.
- Staff Recruitment & Onboarding AdminPost job ads, organise interviews, and assist with onboarding documentation to support workforce growth and compliance.
- Administration Leadership & Office OversightOversee office operations and support admin staff, implement efficient systems and workflows, and contribute to a positive and productive work culture.

**Skills & Experience**:

- 2-3+ years’ experience in a senior administrative or office management role (health, disability, or aged care preferred).
- Strong working knowledge of digital tools such as ShiftCare, SharePoint, and the Microsoft Office suite.
- Excellent organisational skills with the ability to manage competing priorities.
- High-level written and verbal communication skills.
- Demonstrated ability to work autonomously and lead small teams.
- Knowledge of NDIS and/or CHSP compliance requirements is highly desirable.

**Why Join Us**:

- Be part of a purpose-driven organisation committed to empowering people with disability and supporting older Australians.
- Step into a key leadership role with autonomy and opportunity to shape internal processes.
- Supportive team environment and opportunities for professional development.
- Start in Georges Hall with a planned transition to our modern Seven Hills office.

**Job Types**: Full-time, Subcontract

Pay: From $40.00 per hour

**Benefits**:

- Salary packaging
- Travel reimbursement

**Experience**:

- Administrative or Office Management Role: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person