Community Manager

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more.

Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

**The Opportunity**

Reporting to the **Regional Operations Manager,** you'll be required to provide management support to our **Island Point Retirement Community** located at St. George Basin **NSW;** to create a welcoming, caring and safe environment for the residents.

You'll be responsible for the day-to-day operations of the community and the effective management in accordance with regulatory requirements, policies and procedures. You'll provide support to the Regional Operations Manager in developing, implementing, and reinforcing policies, processes and practices that strive for continual improvement.

**The Community**:
Island Point Retirement Living is situated in the beautiful Shoalhaven region on the NSW South Coast, just minutes from St Georges Basin. Surrounded by villages on the edge of this beautiful coastal lake, conveniently located close by are Jervis Bay Marine Park, St Georges Basin Medical Centre, and Vincentia Marketplace.

**You will**:

- To assist residents to maintain their optimum degree of independence, dignity, privacy, choice and quality of life & maintain effective inter-personal relations with residents and their families
- Co-ordination of all community operations, this includes establishing and managing on-call systems / processes
- Manage community budget within approved guidelines
- Ensure correct implementation of and ongoing compliance with all policies and procedures (including ensuring correct administrative processes are in place and followed)
- Ensure compliance with all statutory and regulatory requirements
- Act in accordance with all relevant external legislation & internal policies and procedures that relate to this position and the organisation
- Staff management including orientation, inductions, performance reviews ect.

**What you'll bring**:

- Prior experience in residential or community aged care
- Hold or willing to obtain a current police check
- Management qualification or working towards same (desired)
- Body Corporate experience is an advantage (not essential)
- Staff management skills & a passion for helping people develop their capability and fulfil their potential
- Working knowledge of Microsoft programs and care delivery software.
- Empathy and understanding of the needs of residents' and their families
- Self-motivated with the ability to prioritise to achieve KPI's;
- Fully Vaccinated against COVID-19

**What we offer**:

- Up to 8 weeks paid parental leave
- 2 additional 'All About Me' leave days per calendar year
- Ability to purchase up to 4 weeks additional annual leave
- Annual Bonus Incentive Scheme
- **Employee Referral Program, earning you up to $1000**:

- Be part of a friendly and supportive team in an elite & prestigious community
- Join a leading retirement living operator
- Be part of an organisation focused on innovation and support

**Who we are**:
As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 12,000 residents across 90+ diverse communities nationwide.

We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

**What's next?**
- Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation.- We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are._