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People Services Manager

2 weeks ago

Cannon Hill, Australia Endeavour Foundation Full time

**Permanent Full-time position in Cannon Hill, QLD**:

- ** Flexible Hybrid Working Arrangements**:

- ** Increase your take-home pay with Salary Packaging**

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. **_Our purpose is simple: make possibility a reality._**

**About the Role**:
As the People Services Manager, you will be responsible for ensuring that the foundational systems, policies, procedures, data compliance, and governance are in place to support business needs. You will lead initiatives to innovate, automate, and optimize transactional services, ensuring that the operations team provides high-value service aligned with business needs, thereby enhancing the overall people experience.

**Key Responsibilities**:

- Lead and model safety leadership, ensuring a safe working environment and promoting wellness and resilience within the team.
- Foster a customer-first culture by building strong relationships, seeking feedback, and partnering with internal and external stakeholders to deliver excellent service.
- Champion a values-based leadership style, inspiring and mentoring team members to achieve their full potential and aligning performance with shared goals.
- Oversee the efficient delivery of people and wellbeing services, ensuring accuracy in systems and compliance with legal requirements.
- Drive continuous improvement initiatives, focusing on automation, innovation, and optimizing people processes to meet current and future business demands.
- Manage Service Level Agreements (SLAs) with internal customers, ensuring expectations and deliverables are effectively met.
- Lead projects and programs that enhance the people experience, contributing to the development and review of strategic initiatives.
- Balance commercial decision-making with enhancing the employee experience, ensuring financial sustainability within the role’s scope.

**What We’re Looking For**:

- A proven leader with at least 5 years of experience in HR Generalist or Business Partner roles, preferably within a shared service or operational support environment.
- Experience leading high-performing teams, fostering collaboration, and driving a performance-based culture.
- Demonstrated ability to standardize, streamline, and optimize people processes for greater efficiency.
- Strong relationship-building skills, with experience working closely with internal and external stakeholders.
- Excellent problem-solving, project management, and communication skills.
- A background in Human Resources, Business, Psychology, or similar fields is preferred.

**Benefits and Perks**:

- Package up to **$15,900 **of your annual salary tax free, and additional **$2,650** for meal and entertainment expenses.
- Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs.
- Discounts on Corporate Private Health Insurance, select Kia vehicles and discounted kitchen appliances.
- Supportive Induction and Learning Opportunities
- Employee Assistance Program.
- Reward and Recognition Program.