Claims Delegate Aps5
1 week ago
**Hudson are proud to be partnering with the Department of Veterans' Affairs (DVA) in sourcing a high volume of APS4 and APS5 roles. These roles will be ongoing positions and provide critical support to the Claims Benefits division of DVA.**
**values and APS Employment Principles, the duties may include but are not limited to**:
- The management of a caseload of claims under the Military Rehabilitation and Compensation Act 2004 (MRCA), the Veterans' Entitlements Act 1986 (VEA), and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA), including:
- Commencement of claims in accordance with established policies and procedures.
- Requesting information necessary to finalise each claim.
- Maintenance of claim records in DVA computer systems.
- Follow-up and consideration of information.
- Seeking input from Senior Delegates, Medical Advisers and Triage and Connect staff, as required.
- Discussion of adverse findings with clients and advocates.
- Finalisation of claims.
- Completion of Needs Assessments and Treatment Path Determinations.
- Provide operational support and advice to Team Leaders.
**Eligibility**:
**Notes**:
This recruitment process is being used to fill ongoing and non-ongoing positions.
A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.
***:
Any queries regarding this process to:
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