Liability Claims Consultant

**Your Role**:
Gallagher Bassett are looking for a Claims Specialist with exposure to General Insurance who is looking to solidify their career within our Global Brand. As a Claims Specialist, you will be responsible for managing your own claims portfolio from inception to resolution. You will have the opportunity to manage government related risks, including Emergency Services, Education, Police and Heath portfolios. This is a unique opportunity to work in a supportive culture on claims which are meaningful, relevant in today’s environment and stimulating.

**You will add value to Gallagher Bassett across the following**:

- Manage a portfolio of liability claims end to end, including investigation, determination, assessment, negotiation and resolution.
- Interpret public liability and professional indemnity policy wordings to assess indemnity and coverage.
- Provide advice to insured clients on indemnity, liability, quantum, reserving and resolution strategy.
- Liaise with various third-party providers including solicitors, loss adjusters, brokers and barristers.
- Resolve claims within client service instructions, company guidelines and delegated authority.
- Manage litigated claims to resolution within scope of delegated authority including direct negotiation, ADR and mediation.
- Resolve complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims where applicable

**We’re interested in hearing from people who possess**:

- Claims experience in public liability and/or professional indemnity
- Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
- Flexibility and receptivity to change
- Focus on customer / client relationships
- Excellent; customer service, communication, time management, organisation and interpersonal skills
- PC literate - Database and Microsoft Office

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- Attractive remuneration packaging & Flexible work arrangements - including WFH
- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards; and
- Employee assistance program for yourself and immediate family members.

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To apply**:
To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

**GB is continuing to welcome new team members Australia-wide in a safe way during the COVID-19 Pandemic, prioritizing the wellbeing and safety of our people during this challenging time. Through digital onboarding and training, we are able to offer all team members connectedness and a sense of belonging to their team while working remotely.**
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._