Spa Manager

1 week ago


Werribee, Australia Lancemore Hotel Group Full time

**Free "YOU" Day - get a paid day off on your Birthday**:

- ** Friendly, supportive & professional environment**:

- ** Free car parking**:

- ** Access to exclusive Lancemore benefit and discount program - loads of discounts with top retailers - "Get MORE at Lancemore"**

The exclusive, luxurious L.M Spa at Lancemore Mansion Hotel is currently seeking an enthusiastic Spa Manager to join the team. Work in an oasis of calm complete with Hammam facilities and a magnesium mineral pool.

**ABOUT THE ROLE**:

- An amazing and rare opportunity for an experienced, passionate and professional Spa professional to manage our team
- Lead a a team of spa therapists to perform massage, facials, body treatments, manicures, pedicures and waxing.
- Perform tasks associated with managing your staff including rostering, recruitment, performance management and engagement.
- Provide initial and ongoing training to spa therapists on the treatment menu, product knowledge and administration requirements.
- Support procedures to ensure guests receive the ultimate spa experience resulting in a high level of guest satisfaction.
- Monitor procedures to ensure staff maximize up-selling and retailing opportunities for every guest through personalised consultation and solution sales.
- Monitor treatments as required to remain up to date with the current spa menu and in touch with our guest needs.
- Participate in a flexible 7 day roster covering day/night/weekend shifts including public holidays
- Be an ambassador for the Hotel and the region

**ABOUT YOU**:

- A minimum of 2 years experience as a therapist in the industry
- Hold a Diploma of Beauty Therapy.
- Invest in the success and development of your staff.
- Excellent grooming and presentation skills.
- Excellent customer service and communication skills.
- Ability to resolve guest complaints for a win-win outcome.
- A genuine, happy and optimistic person with a 'can do' attitude.
- A commitment to being the best they can be through continuous improvement and learning.
- Passionate about the Spa, Health and Well-being industry.
- You keep a cool head under pressure to get the job done
- Are motivated to deliver guest satisfaction through the quality of your work.
- Last, but certainly not least, they should be a great person to work with who is reliable, energetic, and wants a career in the Spa Industry.

**ABOUT US**:
**Lancemore Mansion Hotel at Werribee Park**

Quite literally one of the grandest hotels in Australia, the Lancemore Mansion Hotel Werribee Park is a cosmopolitan haven of tranquility and charm. A premier and highly sought-after destination, just 30 minutes from Melbourne’s CBD. Our celebrated service and luxurious guest rooms pair effortlessly with the noble 19th Century estate and a stunning 10 acres of formal English gardens. Expect grand architectural details, 91 curated guest rooms, a library with an open fireplace, snooker room, spaces for private meetings and events, Joseph’s restaurant and bar, a signature L.M. Spa, indoor magnesium pool, sauna, and gym.

**Why work for Lancemore Hotels?**

A pioneer in boutique hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.
- We strive on constantly growing and seeking approaches to be better in everything.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
- If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

**Our Values**

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

**Follow us on LinkedIn



  • Werribee, Australia Manhattan Group Full time

    We are now looking for 2 Assistant Spa Managers in the Mornington Peninsula and in Werribee. You will be a part of a holistic wellness and spa operation with added services from concierges, functions, reception, F&B and accommodation **Assistant Spa Manager-** Supervising of treatments rooms and directing operational functions Reporting to the Spa...


  • Werribee, Australia Lancemore Hotel Group Full time

    **Access to exclusive benefit program #GetMORE at Lancemore - Enjoy dozens of Benefits from Pet Leave to discounts both within the Lancemore Group, and through a variety of big retailers.**: - ** Based at the iconic Mansion Hotel in Werribee South**: - ** Free on-site car parking** Lancemore Mansion Hotel Werribee Park is currently seeking a dedicated...


  • Werribee, Australia Lancemore Hotel Group Full time

    **Free YOU day - get A PAID off on your Birthday**: - ** Join a Boutique Hotel Group and work in stunning surrounds**: We are seeking a **Housekeeping Manager** to lead our dynamic team of room attendants to deliver excellent cleanliness and service to our deserving guests. **ABOUT THE ROLE**: - Lead a team of housekeeping attendants, managing tasks...

  • General Manager

    2 weeks ago


    Werribee, Australia Lancemore Hotel Group Full time

    ** Full time permanent position**: - **Manage a full-service spectacular hotel with grand architecture and opulent interior reflecting rich history and heritage**: - **Great opportunity to lead a medium sized team located in Werribee South overlooking the lush gardens set amidst of 10 acres** The iconic Mansion Hotel & Spa is seeking an experienced...


  • Werribee, Australia Lancemore Mansion Hotel Werribee Park Full time

    **Be part of our fun, guest service focused team!**: - ** Attractive salary + benefits**: - ** Easy to get to location and close to public transport** Lancemore Mansion Hotel Werribee Park is currently on the hunt for an experienced and passionate Guest Service Manager to join our front office team in a casual capacity. **Lancemore Mansion Hotel Werribee...


  • Werribee South, Australia Lancemore Hotel Group Full time

    **An exciting opportunity for an experienced Front Office Manager to lead the team at one of the grandest hotels in Australia**: - ** A desire to nurture and build a service focused high performing team**: - ** Mentoring and a tailored career pathway to advance your career**: - ** Great variety of discounts and benefits including free parking** We are on...


  • Werribee, Australia Lancemore Mansion Hotel Werribee Park Full time

    **Join Australia’s most awarded luxury boutique hotel operator, report to the Director of Sales**: - ** Lead wedding & event sales for this iconic property with an outstanding reputation**: - ** Lead the coordination team to deliver seamless and unforgettable weddings & events** The Lancemore Group is recruiting for the position of **Weddings & Events...


  • Werribee, Australia Lancemore Hotel Group Full time

    **Competitive salary, full-time role, flexible work hours, and Free "YOU" Day - get a paid day off on your birthday**: - ** Based in Werribee South, just 25 minutes from Melbourne CBD!**: - ** Shape your career with a growing organization and help deliver unforgettable experiences to our clients** **Lancemore Mansion Hotel** is recruiting for the position...


  • Werribee, Victoria, Australia Lancemore Hotel Group Full time $90,000 - $120,000 per year

    Join Australia's most awarded luxury boutique hotel operator, report to the Director of SalesLead wedding & event sales for this iconic property with an outstanding reputationLead the coordination team to deliver seamless and unforgettable weddings & eventsThe Lancemore Group is recruiting for the position ofWeddings & Events Sales Managerbased at the iconic...


  • Werribee, Victoria, Australia Lancemore Hotel Group Full time $90,000 - $120,000 per year

    Be part of our fun, guest service focused teamAttractive salary + benefitsEasy to get to location and close to public transportWe are currently on the hunt for an experienced and passionate Guest Service Manager to join our front office team.Lancemore Mansion Hotel Werribee ParkSituated on a grand 19th Century estate amongst 10 stunning acres of formal...