Wellness Medispa Coordinator

2 weeks ago

Brisbane, Australia TotalFusion Australia Full time

**Incredible opportunity for a Wellness Medispa Coordinator / Skin Clinic Receptionist to join the new era of Wellness Medispas and our passionate, professional team.**
- Great team culture with warm and welcoming environment
- Secure career opportunity across a growing brand
- Amazing benefits and training opportunities

TFP Spa is the new era of Wellness Medispas, combining the latest in aesthetic and medical technologies with therapeutic wellness rituals to create a destination for discerning guests to optimise their skin, wellness and longevity. We are nestled in a beautiful award-winning haven in the heart of Newstead. You need to visit us to fully understand what we are creating, it’s very special.

We are growing and looking for someone who is interested in a professional career, and the unique opportunity to be part of creating a world-class Wellness Medispa - right here in Brisbane.

About You:
This is a perfect opportunity for an experienced Full-Time or Part-Time Medispa Coordinator / Skin Clinic Receptionist to support our team of highly trained and qualified Dermal Therapists, Remedial Massage and Ayruvedic Therapists and our onsite Cosmetic Nurse.

We’re looking for someone who is:

- A warm, friendly ‘people person’ with a passion for guest service
- Solutions-oriented with strong attention to detail
- Able to thrive in a busy multi-modality environment
- Confident to recommend personalised homecare and programs
- A high performer who is wanting to continue to learn
- Professionally presented and groomed
- Passionate about skin health and overall wellness
- Flexible to work weekends

Your Coordinator responsibilities:

- Deliver an exceptional guest experience to help build a strong and loyal clientele
- Support the team to facilitate their day so they can be their best and reach their targets
- Co-ordinate the smooth day-to-day operations including opening and closing procedures
- Actively recommend skin and wellness programs and homecare
- Oversee and optimise all bookings and team schedules. Experience in Zenoti booking system desired but not essential
- Manage stock and system entry

Skills & experience:
To be successful in this role, it’s essential you are passionate about the skin, aesthetics and wellness industry. Being able to authentically connect with people, recognise our regular guests by name and provide outstanding service will set you apart.
- A proven background in reception or coordination in the skin, aesthetic or wellness industries
- Warm and professional guest service and communication skills, both written and verbal
- Exceptional organisation skills, advanced computer skills and have attention to detail
- Proven retail and sales skills
- Personal interest in people, skin, health, wellness, longevity and /or nutrition
- Experience in digital content and managing social media accounts a bonus

Join our team:

- Ongoing professional development and training - secure career opportunity with progression and enhancement across a growing brand
- Great team culture - a highly experienced, close-knit, warm and welcoming team
- Complimentary TotalFusion Platinum (TFP) membership - Complimentary +1 membership at 12 months tenure
- Discounts on retail, spa services and Refuel café
- Generous remuneration for the right applicant

How to Apply

If you're looking to develop your career within the new generation of Wellness Medispas and you meet the above requirements with your resume and cover letter.

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