Program Administration Coordinator

Part -Time 30 hours per week
- Convenient CBD office in Sydney’s vibrant Barangaroo
- Flexible hrs with additional ‘Play Days’ throughout the year

**About The Company**

Playgroup NSW, the peak body representing playgroups across NSW, is a not-for-profit organisation that has supported families and strengthened local communities for over 50 years. Our Purpose is to lead play-based programs and services for NSW families with children birth to school age, offering development, shared experiences, and family support, that results in active citizens and inclusive communities. Our Vision is to positively impact every NSW child, their family and community in the first 2,000 days of life.

At Playgroup NSW our people are at the heart of what we do. We pride ourselves on our inclusive and engaged organisational culture. We are driven by our values, demonstrate them in our work and in our relationships and encourage them across our membership and in all our activities.

Our Values are to:

- Be child centric_: Children are at the heart of our work.
- Lead change_: Seek and encourage learning, innovation, and greater positive impact.
- Act with integrity:_ Be honest, accountable and show respect.
- Work smart, play often:_ Be goal focused, mindful of people's wellbeing and enjoy work.

**About the Role**

To assist the Program Administration Lead in the delivery of support that contributes to the purpose and vision of the Programs and Quality Team of the organisation.

**Key Responsibilities**

**Engagements Internal**
- Work in collaboration with Playgroup NSW staff and actively participate in meetings as required.

**Administration & Process**
- Support the Program and Quality team with various administrative tasks such as managing and responding to correspondence, maintaining the staff matrix, maintaining data collection tools and developing spreadsheets and presentations as guided by the Administration Lead.
- Adhere to policy, procedures, and standards in compliance with funding contracts.
- Liaise with government and non-government agencies that can support and add value to the Programs to achieve strategic objectives as required.
- Perform other duties as required that are consistent with the classification and nature of the position.
- Coordinate and book training of Lead Educators and Educators and Programs team and correspond with relevant training organisations as required

**Reporting and Compliance**
- Provide assistance as required with coordinating Program evaluation, data collection and reporting activities as guided by the Administration Lead.
- Ensure legislative processes are completed and prepare reports for the funders, managers and others as required within specified timeframes.
- Adhere to relevant legislation and quality standards to ensure service delivery is maintained.

**Community**
- Engage with relevant Professionals to promote Programs and encourage referrals.

**Partners**
- Administer Service Level Agreements with Partner Providers and internally for sign off and ensure quality and standards of documents are maintained.
- Administer Lease process and renewals and ensure approval processes are implemented within the lease expiry timeframe
- Administer MOU process and renewals and ensure approval processes are implemented within the lease expiry timeframe
- Coordinate, in collaboration with Program Managers & Leads, program and management queries, and consumer/partner expectations.
- Develop and maintain collaborative relationships with stakeholders and partner agencies.

**Financial**
- Maintain all databases and compliance registers by funding bodies as required

**About You**

**Qualifications**
- Qualifications in Office Administration, Business or equivalent experience

**Skills**
- Demonstrated Interpersonal skills and ability to engage confidently with members, staff and others via telephone and face to face
- Proven written and verbal communication skills
- Intermediate level MS Office literacy and keyboard skills

**Experience**
- Demonstrated experience and competence and in CRM and Data Entry
- Demonstrated ability to work efficiently and accurately with limited supervision

**Working with Children Clearance (mandatory)**

**What Playgroup NSW will Offer You**
- **Contribution - **An opportunity to help shape and lead the positive impact the organisation is contributing to over 50,000 member families.
- **Hybrid working - **A spacious, bright, and convenient office location in Sydney’s vibrant Barangaroo to support collaboration and connectedness with the opportunity to work in the office and work from home in a hybrid working model.
- **Flexibility & Work life balance **- we support a flexible workforce and provide additional days off during the year for each employee to do something for themselves - our ‘Play Days’.
- **Wellbeing **- ‘Happy hearts, healthy minds’ wellbeing program which supports Our Bodies, Our Minds, Our Hearts, and Our Workplace.
- **Lear