Customer Service

2 weeks ago

Mascot, Australia Access Hardware Full time

**Introduction**:
Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia’s largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across Australia, offering the biggest range of Australian and international brands we are committed to constantly improving the service we provide our customers.
As a family-owned and operated business, we value the contribution and well-being of all our staff.
**Description**:
Access Hardware is seeking an enthusiastic Internal Trade Sales Representative to become a valued member of our team. Whether you’re entering the workforce or stepping off the tools, this is your chance to be part of a supportive, inclusive, and professional environment, where your contributions are valued and your career can grow.
**About the Role**:

- Handle counter and telephone sales inquiries
- Process sales and purchase orders
- Support our external sales team
- Prepare sales quotations

**About You**:
**We're looking for someone who has**:

- Great customer service skills with a friendly, professional presence
- A positive, team-oriented attitude
- Good communication, computer and problem-solving skills
- Experience in architectural hardware is a plus, but not required

Why Access Hardware?
Because our people make it a great place to work. We invest in our teams, value diversity, and provide pathways for growth and development.
- Ongoing Training & Development
- Career growth opportunities nationwide
- Paid Parental Leave + Birthday Leave
- Access to Employee Assistance Program (EAP) for you and your family
- Inclusive, team-focused culture

**Skills and Experiences**:
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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