Order Fulfilment Manager

3 days ago

Sydney, Australia Wesfarmers Health Full time

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts, SILK Laser Clinics & SISU Health.

**About us**:
Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies.

Wesfarmers Health includes over 70 company-owned Priceline stores, 400+ Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. During this year, they also became majority stakeholder of digital health company, SISU Health. The division employs more than 3600 team members.

**What you’ll do**:
We are seeking an experienced Order Fulfilment Manager to lead and optimise fulfilment activities at our Sydney Fulfilment Centre in Marsden Park. Reporting to the Shift Manager, you will oversee a team to ensure customer orders are fulfilled on time, in full, and accurately, supporting our commitment to exceptional service.

You will manage fulfilment across various zones, optimise staffing levels, train team members for peak periods, and monitor performance to maintain high productivity and safety standards.

**What you’ll bring**:

- Minimum 3 years in an FMCG leadership role.
- An unwavering commitment for safety.
- Proven ability to use data and experience to identify and solve problems proactively.
- Strong leadership and change management skills.
- Effective communication skills, ensuring clear understanding across the team.
- Long-term and present goal planning capabilities.
- Continuous improvement mindset, encouraging team contributions to process enhancements.
- Business/Management/Logistics qualifications preferred.

**Why us?**
- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
- Novated leasing options
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year

**Aboriginal and Torres Strait Islander Applicants**
- Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices._
- As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement._

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