Customer Fulfilment Coordinator

1 week ago

Sydney, Australia Inchcape Full time

**AutoNexus** is part of the global** Inchcape Group **of companies offering smart automotive solutions to the OEM and fleet markets.

We are a leading player in the automotive services and logistics industry providing vehicle fleet conversations, fleet refurbishment and maintenance, AutoGold aftermarket products, vehicle logistics, parts warehousing along with distribution and inventory management services to some of the world’s most iconic automotive brands.

We’re currently looking for a **Customer Fulfilment Coordinator** to join **AutoNexus** for a period of **6 **months (Maternity Cover)**

**Why join AutoNexus?**
- **Global career opportunities** and progression as a member of a global company, Inchcape.
- Continuously growing global company
- Great remuneration
- Awesome team environment

**What’s the opportunity?**

As a **Customer Fulfilment Coordinator, **your key requirement will be to develop and maintain appropriate customer information in support of the national customer requirements together with the coordination of deal to delivery process up to arrival at the dealership.

**Further to the above the key duties and responsibilities will include, but are not limited to, the following**:

- Administration & Reporting duties including data entry of incoming orders into the SAP management system as well as maintaining the incident reporting system (AIMS)
- Manage, assist and solve customer related transit damage as per company procedure, and record and report as appropriate
- Stakeholder engagement with both internal departments and external customers in terms to deal to delivery coordination
- Point of contact for resolution of issues related to vehicle delivery to dealerships

**Who are we looking for?**

To be successful you will possess the following:

- Minimum 2 years customer service experience
- Knowledge of operational vehicle and retail dynamics (preferred but not essential)
- Excellent interpersonal and communication skills
- Current and valid Australian Drivers Licence

If you would like to join the AutoNexus Team and think you meet the above criteria, please apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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