Fulfillment Operations Support

1 week ago

North Sydney, Australia Blackhawk Network Full time

Overview:
Working in Fulfillment Operations Support, you will contribute to the daily operation of the supply chain operations team via the ownership of order processing, order scheduling and order profile management.

**Responsibilities**:

- Manage manual order processing and retail (commerce) auto replenishment
- Manage inventory increments and decrements as required
- Set and maintain order scheduling and uplifts for commerce replenishment
- Regular liaison and planning with fulfillment partners, with regards order process status and tracking information updates
- Cross functional communication and planning
- Provide order scheduling /shipment/stock on hand reporting as required weekly/periodically
- Manage store databases in BOSS
- Manage fixture maintenance in BOSS database

Qualifications:

- Strong organisational skills
- Ability to understand and manage technical details of various programs and explain key elements to key stakeholders
- Medium to advanced Excel skills
- Previous experience in FMCG based order management/demand planning role
- Excellent interpersonal skills, time management and multi-tasking abilities
- Excellent ability to prioritise and manage numerous projects on tight deadlines
- Ability to think strategically, formulate action plans, and sell them through to management

EEO Statement:

- You’ll work with some of the nicest, most intelligent and down to earth people here at Blackhawk Network APAC: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do, we work hard and we have fun along the way. We have a flexible working policy and we encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration._

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