Online Content Manage

6 days ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.

**What you'll be doing**:
As the Online Content Manager for Coles Online, you will be responsible for creating and managing the online content strategy of our Customer Trade Plan across both web & App platforms.

**You will**:

- Create and managing the online content strategy of our Customer Trade Plan Develop and own the execution principles for the website & App Including Banner Assets, Homepage, search/aisle and Campaigns.
- Provide opportunities for conversion growth by collaborating with the Optimisation team on A/B testing and keeping up to date with AEM enhancements
- Manage and approve the Site Operations workflow to business lead times.
- Lead and support the Content Coordinator and Author, providing coaching & career development to maximise team engagement.
- Analyse and review content effectiveness to drive user engagement and optimise SEO.

**You have**:

- 3+ years' experience in a content design role - e.g. content designer, product designer, content producer, ideally in a B2C retail environment
- Experience in managing and developing content templates preferably in AEM or similar content management systems
- Experience in writing, editing and publishing user-centred content for digital audiences
- Good understanding of user experience development and best practices
- Deep understanding of SEO and ability to drive Online Conversion.
- Previous line management experience within Content Design

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 89403

Employment Type: Full time

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