Online Content Coordinator

6 days ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**

As shopping continues to evolve, our Digital team keeps us at the cutting edge, making us more accessible, more innovative, and better connected than ever before. Driven by our innovative, inclusive, and forward-thinking culture, we create differentiated, omni-channel experiences for customers and build the next generation of digital retailing.

**About the role**

As the Online Content Coordinator for Coles Group, you will play a crucial role in developing and managing the content briefing process for our CFCs (Coles Fulfillment Centres). This position focuses on delivering the Customer Trade Plan across both web and app platforms, enhancing user engagement and driving conversions.

In addition, you will work closely with Marketing Managers to develop content that supports both paid and organic campaigns, ensuring all content briefs are delivered on time and adhere to business guidelines. Supporting the Online Content Manager, you will facilitate coordination across the Online Trade, Marketing, and Design teams, build and manage the content author workflow, and oversee the content approval process.

This role is ideal for a proactive and organized individual who can embed content processes into the broader business Trade Planning rhythm, driving the success of our online initiatives.

**About you and your skills**
- 2+ years' experience as a content producer or similar role
- 2 + year’s experience working with a CMS (AEM preferable)
- 1+ years working on Analytical tools e.g. Adobe or Google Analytics
- Experience working to deadlines using project management tools e.g. Trello
- Ability to work cross functionally in a fast-paced environment
- Communication and problem-solving skills
- Customer First Mindset

**You'll also have**
- Relevant tertiary degree or technical certification in content design or similar
- Excellent organisational and project management skills
- Ability to work collaboratively in a cross functional team
- Good communication skills
- Attention to detail

**About the recruitment process**

Job ID: 139107

Employment Type: Full time

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