Aps 5 - Customer Relationship Officer
3 days ago
$80,487 - $86,211 (plus Super) - Garden Island - NSW, Paddington - NSW, Randwick - NSW, Sydney CBD - NSW **The Role** Customer Relationship staff are enthusiastic in establishing and maintaining productive working relationships between Chief Information Officer Group (CIOG), Defence Enabler partners and Defence personnel, with the aim to provide CIOG with active representation of customer issues and requirements. Customer Relationship staff also develop and execute Customer Engagement Plans to support targeted liaison and engagement with Defence personnel to enhance their access to CIOG capabilities. If you have a passion for delivering excellence in customer service then we want to hear from you This position is located at Defence Sites in Sydney City NSW, and is a Face to Face Customer Service Position. **About our Team** The Directorate of Regional ICT Services (DRICTS) acts as the Chief Information Officer Group (CIOG) representative for all products and services delivered to Defence regional bases and sites across Australia and internationally. The Directorate is specifically responsible for Deskside Support Services, Audio Visual Support Services, End User Advocacy and Relationships, Regional Project Support, Communications Security Services (COMSEC) and Regional Assurance and Governance Services. Our team comprises a mix of Australian Public Service (APS), Australian Defence Force (ADF) and Contracted personnel located across approximately 56 major Defence bases Australia wide. We also have an Overseas Region where opportunity exists for APS to rotate through the United States of America and England. Our Culture is one that is driven by a "One Team" approach "To be the most dedicated, trusted and proven Directorate to Customer Success in CIOG" Our Mission is to advocate on behalf of our customers the efficient and effective delivery of Enabler Services with specific emphasis on CIOG provided services across all regions both nationally and internationally with the intent on improving the customer experience. - Strong interpersonal skills with the ability to communicate clearly and with influence; - An appetite for creating positive change in a fast-paced environment; - An innovative approach to work that applies holistic thinking towards the continuous improvement of our services; - The ability to harness information to ensure support to strategic direction; - The skills to identify and use resources wisely; and - A willingness to work independently and collaboratively as part of a high performing team.
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Aps 6 - Customer Relationship Manager
3 days ago
Garden Island, Australia Australian Government Department of Defence Full time$85,607 - $97,790 (plus Super) - Garden Island - NSW **The Role** Customer Relationship staff are enthusiastic in establishing and maintaining productive working relationships between Chief Information Officer Group (CIOG), Defence Enabler partners and Defence personnel, with the aim to provide CIOG with active representation of customer issues and...
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Aps 5 - Business Support Officer
2 weeks ago
Garden Island, Australia Australian Government Full time$80,487 - $86,211 (plus Super) - Garden Island - NSW **The Role** Within the Administration function an APS 5 Administration Officer is accountable under limited direction to perform and achieve complex procedural, operational, administrative and business support work within an integrated workforce. They are accountable to have and maintain a well-developed...
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Aps 5 - Contract Officer
19 hours ago
Garden Island, Australia Australian Government Department of Defence Full time$78,143 - $83,700 (plus Super) - Garden Island - NSW **The Role** An APS5 Contract Management Officer is accountable under limited direction to perform and achieve complex contract management work within an integrated workforce. They are accountable to have and maintain a well-developed understanding of and compliance to relevant legislative frameworks,...
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Aps 5 - Assistant Ship Manager
19 hours ago
Garden Island, Australia Australian Government Department of Defence Full time$78,143 - $83,700 (plus Super) - Garden Island - NSW **The Role** The Assistant Ship Manager contributes to ensuring the Auxiliary Oiler Replenishment and Commercial Auxiliary Systems Program Office (AORCASPO) undertakes the technical maintenance functions within the System Program Office based on legislation, policy and procedures. They will undertake...
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Aps 5 - Assistant Ship Manager
1 week ago
Garden Island, Australia Australian Government Department of Defence Full time$78,143 - $83,700 (plus Super) - Garden Island - NSW **The Role** The Assistant Ship Manager contributes to ensuring the Auxiliary Oiler Replenishment and Commercial Auxiliary Systems Program Office (AORCASPO) undertakes the technical maintenance functions within the System Program Office based on legislation, policy and procedures. They will undertake...
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Aps 6 - Logistics Assurance Officer
2 weeks ago
Garden Island, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Garden Island - NSW **The Role** They provide detailed logistics compliance and assurance, technical and professional advice, contributing to strategic planning and policy development. The APS 6 may lead a team, setting work priorities and managing workflows, and must engage with stakeholders on complex...
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Garden Island, Australia Australian Government Department of Defence Full time$78,143 - $83,700 (plus Super) - Garden Island - NSW, Rockingham - WA **The Role** The Assistant Technical Mastery Development Officer (A/TMDO) reports to the Technical Mastery Development Officer (TMDO). Your role will be to support junior sailor trade progression within your region, and, optimise efforts to improve wider technical mastery opportunities to...
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Aps 6 - Business Administration Officer
2 weeks ago
Garden Island, Australia Australian Government Full time$88,175 - $100,724 (plus Super) - Garden Island - NSW **The Role** Maritime Systems Division, within Defences Capability Acquisition and Sustainment Group, is seeking a professional, motivated and experienced Business Administration Officer to provide support to the Commonwealth Governments continuous naval shipbuilding projects. Maritime Systems Division...
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Aps 6 - Logistics Governance Team Leader
6 days ago
Garden Island, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Garden Island - WA, Guildford - WA **The Role** The APS 6 Logistics Governance Team Leader is accountable and is responsible for the management of corporate governance and logistics assurance activities, quality management systems and resource planning. You will be required to have a well-developed...
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Aps 6 - Business Manager
3 days ago
Garden Island, Australia Australian Government Full time$91,702 - $104,753 + up to 15.4% Superannuation - Garden Island - WA **The Role** The Business Management (BM) function within Joint Logistics Unit (West) holds significant responsibility for both the strategic outputs as well as the day to day operations within the unit. This role provides direct management and coordination across all administrative based...
