Digital Operations Coordinator

Generous discounts across all Brandbank Group Brands.
- Supportive team culture and environment.
- Opportunity to work for a uniquely Australian Retail Group with a global vision.

We’re looking for a **Digital Operations Coordinator** to join our team and play a pivotal role in ensuring the smooth and ongoing operations across our digital platforms.

As the **Digital Operations Coordinator**, you’ll support the Digital Manager in driving efficient operations across Unison’s digital platforms, ensuring accuracy and timeliness in everything from product uploads to stock management. This role requires a proactive and collaborative approach to help meet sales and profit targets, while also optimising the performance of key retail marketplaces.

**THE ROLE**:

- Manage the product upload process, ensuring timely and accurate updates across all digital platforms.
- Maintain strong communication with account managers and marketplace contacts.
- Identify and implement opportunities to enhance the efficiency of monthly processes.
- Customise and edit product listings for each marketplace as needed.
- Conduct trade reporting and analyse weekly performance data for Myer, David Jones, and The Iconic.
- Use data insights to develop strategies that boost sales across all marketplaces.
- Monitor top-selling products and manage stock levels across all digital platforms.
- Coordinate promotional activities and collaborate with planning teams for seasonal campaigns.
- Manage and maintain Google My Business (GMB) accounts and store information.
- Work with copywriters to ensure product descriptions are accurate and SEO-optimised.
- Set up and manage electronic direct mail (EDM) campaigns for promotional testing.
- Ensure product images and listings are accurate across all platforms.
- Enhance SEO strategies for marketplace listings and perform regular stock checks.
- Support digital marketing initiatives and ensure sample accuracy in the absence of the sample manager.
- On-site role 5-days per week, based in our St Kilda Road offices.

**WHAT WE’RE LOOKING FOR**:

- Relevant qualifications in business, IT, or equivalent experience in a similar role.
- 1-3 years of experience supporting digital operations, ideally within retail.
- Excellent communication, time management, and organizational skills.
- Strong analytical and problem-solving abilities.
- A solid understanding of eCommerce operations and retail trading environments.
- Attention to detail, with a commitment to accuracy and quality.
- Ability to thrive in a fast-paced, high-pressure environment.
- Experience in process design and knowledge management.

**WHY JOIN THE UNISON TEAM?**
- Up to 50% off new season Unison product
- Generous discounts across all Brandbank Group Brands including Seed Heritage, allkinds, Commonry, kikki.K & FINE-DAY.
- Supportive team culture and environment.
- Clear career pathway towards future leadership opportunities.
- Health and Wellness initiatives with access to Employee Assistance Program.
- Opportunity to work for a uniquely Australian Retail Group with a global vision.
- Employee Referral Program - be rewarded for referring great new people to our team

Unison is a fashion brand that sets a new standard for modern Australian style.

Unison is for those who embrace the notion of a confident and effortless dressed - up - casual. We edit the season and own the must have fashion looks for weekday to weekend dressing. Unison delivers a brand experience that is inclusive, authentic, and trusted. We understand what’s having a moment, where the best new ideas are coming from and what’s truly stylish welcome to the conversation.

If you love fashion and want to empower people to define their personal style, we want to hear from you. **APPLY NOW**

**ABOUT BRANDBANK GROUP**:
Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, Allkinds, Commonry, kikki.K & FINE-DAY.