Premium Account Manager

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress - for our traders and for ourselves. We possess a unique organisational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. Our culture reflects our values and global positioning; proudly diverse and inclusive, adaptive, progressive, collaborative and fixated on results and our clients.

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The Role*

We are looking for a Premium Account Manager with a passion for new business to join our Sales team. In this role, you'll be focused on growing premium client numbers in the world of Forex, CFDs, and related services. While you can't necessarily rely on existing Pepperstone clients for potential referrals and will need to be creative in finding new clients, you'll have the support of the wider Sales team and will be able to collaborate with them to develop premium client growth strategies.

To thrive in this role, you'll be a natural relationship builder who doesn’t shy away from picking up the phone. You understand the intricacies of trading the financial markets in addition to the complexities of trading CFDs with Pepperstone. You'll provide general commentary on financial markets and your strong understanding of trading strategies, risk management, and key market events allow you to engage potential clients and partner with them to master the trade, growing your book of high-value clients.

Skills & Experience
- Minimum 3 years’ experience in a similar role, ideally in a phone sales environment
- Previous experience as an account manager and/or dealing with high net worth clients
- Understanding of financial markets, financial investments, and detailed understanding of various trading strategies
- RG146 Financial Services General Advice qualification
- Excellent relationship building, customer service, and influencing skills
- Exceptional written and verbal communication skills that allow you to negotiate, resolve conflict and overcome challenges
- Sound decision making and critical thinking
- Proficient numerical ability; be comfortable working with numbers
- Ability to manage and proactively collaborate with internal and external stakeholders
- Experience with MetaTrader4 and cTrader software (desirable)

Perks & Benefits:

- Competitive salary & leading commission scheme
- Genuinely collaborative and friendly culture
- Flexible working arrangements - we value work-life balance
- Fully stocked kitchen with lots of snacks
- End-of-Trip Facilities: Bicycle parking and showers
- Generous parental leave policy
- Ongoing Personal Development & Training
- Employee Assistance Program
- Frequent team events and celebrations

About Pepperstone

Pepperstone is an online Forex and CFD Broker providing traders across the globe with cutting-edge technology to trade the world’s markets. Our award-winning combination of outstanding customer service coupled with incredibly low-cost pricing across all FX, CFDs, and Commodities has resulted in Pepperstone being one of the world’s fastest-growing FX brokers. Our focus is to support every one of our customers’ quests for trading mastery.

You'll build your career in a supportive environment, with a focus on results, as well as professional and personal growth opportunities.

Check out what our team are saying on Glassdoor

Pepperstone is an equal opportunity employer.

**Job Types**: Full-time, Permanent