Premium Client Manager

1 week ago

Melbourne City Centre, Australia HAYS Full time

Successful trading platform looking for a driven premium client manager to join their growing team

**Your new company**
This global trading company is continually expanding and uses industry leading technology to support their clients and provide excellent user satisfaction.

**Your new role**
This newly created opportunity as a Premium Client Manager will be responsible for but not limited to:

- Maintain existing premium client relationships and servicing them to the highest excellence
- Grow and manage active premium clients by proactively identifying opportunities to maximise the value
- Keep up-to-date with the markets and give clients general advice/market insights in a compliant manner
- Constantly improve and innovate to create real points of differentiation in our markets
- Attend face-to-face meetings and entertainment events with other PCMs, tailor contents appropriately to different client tiers
- Proactively and continuously assess competitive threats, make suggestions to the business as to how to mitigate against these threats, and identify new opportunities to grow premium clients
- Report regularly to senior management the performance of premium clients versus benchmarks set and other regions within the Group
- Continuously monitor, assess and improve the overall premium client experience, and collaborate with global/local Client Operations team
- Work closely with global/local Marketing team to ensure synergy between Sales and Marketing efforts
- Assist to the overall planning and assist the company’s business growth plan
- Organise offline events, interstate visits and trade shows, and be willing to travel if required

**What you'll need to succeed**
- 2+ years' experience in a similar trading role from a broker or Top 4 Bank
- CFD trading experience is preferable
- Understanding of leveraged and non-leveraged product suite
- Degree qualified in Finance, Commerce or MBA

**What you'll get in return**
- Flexible and hybrid working arrangements
- Attractive base salary + superannuation
- Excellent company benefits

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people of all backgrounds to apply.

**LHS 297508** #2685443

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