Premium Client Manager

8 hours ago

Melbourne City Centre, Australia HAYS Full time

Successful trading platform looking for a driven premium client manager to join their growing team

**Your new company**
This global trading company is continually expanding and uses industry leading technology to support their clients and provide excellent user satisfaction.

**Your new role**
This newly created opportunity as a Premium Client Manager will be responsible for but not limited to:

- Maintain existing premium client relationships and servicing them to the highest excellence
- Grow and manage active premium clients by proactively identifying opportunities to maximise the value
- Keep up-to-date with the markets and give clients general advice/market insights in a compliant manner
- Constantly improve and innovate to create real points of differentiation in our markets
- Attend face-to-face meetings and entertainment events with other PCMs, tailor contents appropriately to different client tiers
- Proactively and continuously assess competitive threats, make suggestions to the business as to how to mitigate against these threats, and identify new opportunities to grow premium clients
- Report regularly to senior management the performance of premium clients versus benchmarks set and other regions within the Group
- Continuously monitor, assess and improve the overall premium client experience, and collaborate with global/local Client Operations team
- Work closely with global/local Marketing team to ensure synergy between Sales and Marketing efforts
- Assist to the overall planning and assist the company’s business growth plan
- Organise offline events, interstate visits and trade shows, and be willing to travel if required

**What you'll need to succeed**
- 2+ years' experience in a similar trading role from a broker or Top 4 Bank
- CFD trading experience is preferable
- Understanding of leveraged and non-leveraged product suite
- Degree qualified in Finance, Commerce or MBA

**What you'll get in return**
- Flexible and hybrid working arrangements
- Attractive base salary + superannuation
- Excellent company benefits

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people of all backgrounds to apply.

**LHS 297508** #2685443

  • Premium Client Manager

    1 week ago

    Melbourne, Victoria, Australia Pepperstone Full time $80,000 - $120,000 per year

    IntroductionThe Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on...

  • Premium Client Manager

    3 days ago

    City of Melbourne, Australia Pepperstone Full time

    Introduction The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive...

  • Premium Client Manager

    1 week ago

    Melbourne, Australia IG Group Full time

    Job TitlePremium Client ManagerJob DescriptionYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we? Hello, we're IG Group. No, not Instagram '“ though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of...

  • Premium Client Manager

    3 weeks ago

    Melbourne, Australia Eightcap Full time

    Eightcap is a dynamic online trading provider focused on delivering great trading tools and professional trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners, we blend the agility of a fintech innovator with the trust and...

  • Premium Client Manager

    4 days ago

    Melbourne, Australia Pepperstone Full time

    **Introduction** The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade. We...

  • Premium Client Manager

    2 days ago

    Melbourne, Australia DigiCert Full time

    **Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

  • Premium Client Manager- Thai Speaker

    1 week ago

    Melbourne, Australia Pepperstone Full time

    The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress...

  • Premium Client Manager- Thai Speaker

    1 week ago

    Melbourne, Australia Pepperstone Full time

    The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for...

  • Premium Client Manager

    6 days ago

    Melbourne, Australia capital.com Full time

    Premium Client Manager (LATAM) We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent...

  • Client Services Manager

    6 days ago

    Melbourne City Centre, Australia B & K Consulting Full time

    We’re partnering with a values-driven wealth management firm that’s making waves in the ethical investment space—and they’re on the hunt for a **Client Services Manager**who’s polished, proactive, and passionate about creating a premium experience for clients. **Why You’ll Love This Role** This isn't your typical back-office admin role....