Sales Officer

4 days ago

Canberra, Australia PERSOLKELLY Full time

AWM is seeking a casual Retail Assistant who can work independently or with one other staff member. Duties may include merchandising, stocktaking, etc.

Retail Supervisor (Casual)

Core Responsibilities:

- Provide high-level customer service to assist with enquiries and sales of products/merchandise.
- Undertake order fulfilment tasks, including order lodgement, financial transactions (e.g. payments, refunds, invoicing), product picking, and packaging and dispatch of customer orders.
- Ensure the accurate control of all inventories from all locations including receipting of stock, managing supplier returns, and overseeing the transferring of goods between branches to maintain accurate stock levels.
- Undertake stocktake processes, including variance reporting and stock investigation to ensure stock accuracy.
- Undertake stock-receipting, returns and invoice-matching to ensure suppliers are paid in a timely manner through the finance section.
- Actively maintain clean and safe dispatch and storage locations (on and off-site).
- Liaise with other teams across the business to facilitate customer orders.
- Actively adopt new procedures or strategies to maintain efficient operation of the team.

Selection Criteria

Essential Criteria:

- Customer-focused, with the enthusiasm, drive and energy to provide face-to-face customer service, fulfil online orders and respond to customer requests in a timely and professional manner.
- Excellent communication and liaison skills, along with the sound judgement required to resolve issues and cultivate productive working relationships with a broad range of people.
- Sound understanding of online ordering processes, with the ability to interrogate databases and workflow management systems in order to accurately record transactions, and to efficiently manage multiple orders at various stages of fulfilment.
- Ability to undertake safe manual handling of a wide variety of items, in order to fulfil (pack and dispatch) customer orders.
- Self-motivated, with the ability to work under mínimal supervision, while still contributing to the overall output of the team.

Desirable Criteria:

- Experience working with retail-based database systems (e.g. Point of Sales and inventory management systems, online sales systems, etc.)

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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