Diversity and Inclusion Account Manager

**About the Role**

This role is a new, exciting and unique opportunity to work across Perth and our sites in the North and South with the base site being negotiable. This role will oversee and drive Workskil Australia’s employer engagement function at a regional/state level, manage Employment Brokers, and develop employer-led projects which focus on the inclusion of diverse cohorts, including Aboriginal and Torres Strait Islander peoples and jobseekers with a prior offender history, across Workforce Australia employment programs. Your time will be equally divided between Specialist (Prior Offender), Aboriginal and Torres Strait Islander. The most successful applicant for this role would be someone looking for variety and who wants to make a positive impact in the community.

**About You**

To be successful in the role you will be able to:

- Generate and manage tailored employment projects for Workskil Australia job seekers, encompassing bulk recruitment, pre-employment programs, work experience and industry visits,
- Conduct high value business development and marketing activities to engage regional and state-based employers, including development of professionally written proposals and presentations, which effectively sell Workskil Australia services.
- Proactively manage employer relationships, maintaining high-quality account management practices. and how to leverage opportunities for Workskil Australia customers.
- Collaborate with the National Business Development Manager, National Diversity and Inclusion Manager, and other key stakeholders to secure and execute regional and state-based employment projects.
- Establish and nurture relationships with employers engaged in Reconciliation Action Plans, Aboriginal and Torres Strait Islander and Prior Offender employment strategies.
- Provide support to employers through Aboriginal and Torres Strait Islander Cultural Awareness Training and Cultural Awareness Packages.
- Drive Reconciliation Action Plan initiatives within Workskil Australia to improve internal cultural competency.
- Ensure administrative and compliance processes are adhered to, and system databases and reports are updated accurately and in a timely manner.
- Manage, coach and lead Employment Brokers to account manage employers in their Employment Region.
- Ensure Employment Brokers meet performance, quality, and compliance metrics.
- Positively engage with internal and external stakeholders, maintaining professional interactions aligned with Workskil Australia Values, Code of Conduct, and policies.
- Adhere to the Integrated Management System and actively contribute to continuous improvement activities.

You will also be required to:

- Hold a minimum Certificate IV in Employment Services or Career Development (or higher qualification or be willing to obtain).
- Be proficient in Microsoft Office suite (Word, Excel, PowerPoint) and typing (minimum 30 words per minute)
- Have sound knowledge of the local labor market and typical job roles for job seekers.
- Have a demonstrated understanding of barriers to employment for disadvantaged individuals and communities.
- Have a demonstrated understanding of barriers to employment for job seekers with a prior offending history.
- Be culturally competent in understanding Aboriginal and Torres Strait Islander peoples and other predominant refugee and migrant cultural groups serviced by Workskil Australia.
- Ideally you would have a minimum of three years of recruitment and employment services experience.
- Have a basic understanding of WHS Responsibilities.

**Desirable Requirements**
- Have worked with Aboriginal and Torres Strait Islander communities and prior offenders.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution, we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects