Roster & Admin Officer - Fixed Term

7 days ago

Forest Lake, Australia Forest Lake Lodge Full time

Aged Care Sector
- Friendly Team Environment
- Great Location - free parking - close to shops and public transport

As a Roster and Admin Officer at Forest Lake Lodge, you will play a crucial role in managing and optimizing our workforce rosters to ensure efficient and effective operations. You will be responsible for creating, updating, and managing employee rosters while ensuring compliance with company policies and industry regulations. Your ability to handle scheduling conflicts and adapt to changing needs will be key to our success.
This role is an 8 month parental leave cover expected to commence early October, and includes two months of training and ongoing support from the admin team.

**Key Responsibilities**
- Develop and Manage Schedules: Create and maintain staff schedules based on operational needs, employee availability, and company policies.
- Coordinate with Staff: Communicate schedules to employees and manage requests for time off or shift changes.
- Ensure Compliance: Adhere to employment laws, contracts and company policies regarding work hours, breaks, and overtime.
- Utilize Scheduling Software: Use scheduling tools to create and manage rosters, and analyze workforce data to forecast staffing needs.
- Address Issues: Resolve scheduling conflicts, cover shifts for absences, and adapt to unexpected changes.
- Collaborate with Departments: Work closely with HR, finance, management, and other departments to address staffing needs and challenges.
- Maintain Records: Keep accurate records of employee hours, shifts, and scheduling changes.
- Prepare Reports: Generate and present reports on staffing levels, overtime, and other relevant metrics.

**Benefits and perks**
- Forest Lake Lodge is located near shops and public transport.
- Free onsite car parking.
- All staff have access to novated lease options for a vehicle.
- Employee Assistance Program.

**Minimum Qualifications**
- Certificate III or IV in Business or Health Administration (desirable).

**Skills and Experience**
- At least 2 years experience in a Rostering role preferably in a health-related industry.
- Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.
- Experience with rostering and scheduling software (e.g., TimeTarget/Human Force) and Microsoft Office Suite.
- Excellent interpersonal and communication skills to interact effectively with employees and other departments.
- Strong problem-solving skills with the ability to resolve scheduling conflicts and adapt to changing needs.
- High level of accuracy and attention to detail in managing schedules and records.

If you have any questions in relation to this role please contact our recruitment team on 07 3278 9486.

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