Receptionist/Admin

4 days ago

Lake Illawarra, New South Wales, Australia The Wattle Tree Clinic Full time $40,000 - $60,000 per year

Given the rapidly growing nature of our clinic, we've found ourselves in need of increased admin support. We are looking for a Client Relations Officer to join our team as a part-time contractor (approx. 10hrs per week, flexible days/times). Remuneration will be negotiated at an hourly rate, as per normal contracting arrangements. You would work alongside our current admin officer and practice manager, to provide admin support to a team of five part time Psychologists, one student psychologist, and our Principal Psychologist/team leader.

The key responsibilities of this role:

  • Basic reception duties, such as responding to all enquiries for service (which could include, clients, families, GPs or other service providers), distributing messages to the team as appropriate, setting up and managing client files, booking appointments, managing reschedules, cancellations etc.,
  • Basic admin duties, such as managing clinical diaries, distributing clinical correspondence, and organising clinical paperwork.

The perks of this role:

  • Significant flexibility. This role offers a combination of in-house and WFH hours.
  • Well established operations systems/policies/procedures to ensure ease of work.
  • The opportunity to be of a small, innovative, and agile team.This means being a part of a workplace which does not suffer under multiple levels of management and can easily adapt systems/policies/procedures as needed to create better outcomes each time.

The type of person we are looking for must be:

  • Able to work independently, producing the required work each week, offsite and without direct line supervision.
  • Have excellent organisation, great problem solving & time management skills, as this work can be fast paced and requires good attention to detail.
  • Relatable & kind. Our clinic provides mental health services to families and clients who are often in times of high stress.  You must be able to represent our team and clinic in a manner which is consistent with our values.
  • An excellent communicator.

To be eligible, you need:

  • Demonstrated experience working in a similar reception/admin role. Previous experience in an allied health or medical environment will be highly regarded.
  • To be self-motivated and a great team player and communicator.
  • A competent understanding of GP Mental Health Treatment Plans and referrals, Medicare processing and an understanding of online diary system and functions.
  • Be available for work flexibly across a week.
  • Your own ABN and work equipment (laptop). A phone and access to our clinical software would be provided.

To Apply:

If you think you are the right fit for us and like people, we would love to hear from you.

Apply by sending us your resume and cover letter.

For more information, please feel free to email Courtney

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