Medical Secretary

Want to improve Australia’s heart health? Our team is our impact and our future. Join something special at Advara HeartCare.
Our Best Starts with You
At Advara HeartCare, we’re building something important. Something special.
For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We’re the largest cardiology provider in Australia, with more than 90 centres and 100 doctors. Now, we’re shaping a future where world-class care is the standard of care.
We can’t achieve this without our incredible people. That’s why we’re creating a workplace and culture where you can truly thrive.
Join us and help move Australia’s heart health and your career forward.
Your impact, with us
As our highly valued Medical Secretary, you’ll use your skills and expertise to provide quality care to patients with a wide range of cardiovascular conditions.
While your primary base will be in Armadale, the majority of your working days will be spent at our Murdoch location. Some travel between our Advara HeartCare sites may be required, and you may also be asked to provide short-term administrative relief at other practices, contributing to our ongoing commitment to excellence in healthcare delivery.
**You’ll make a meaningful impact by**:

- Work efficiently in a fast-paced administrative role where patient care is our focus
- Act as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork
- Adapt to and manage an environment where there is ongoing change and competing priorities
- Manage a large volume of telephone enquiries
- Billing and receipting of patient accounts
- Document scanning and reconciling daily banking.

What you’ll bring
**To succeed in this role, you will have**:

- Previous experience in a medical secretary role including coordinating a specialist’s schedule, bookings and clinics and providing a PA service to the specialists
- Previous experience with a strong medical terminology and cardiology terminology (desirable)
- Previous experience in computerized billing and receipting
- An ability to work effectively both independently, in a team and within wider systems
- An understanding of customer service principles with an ability to respond sensitively to patient needs
- Ability to work under pressure and respond to fluctuating workflow and internal/external demands
- Must hold a current Australian driver’s license.

**We would also love you to have**:

- A mindset of collaboration and continual learning. You will seize opportunities to expand your skills and expertise, and you’ll be willing to share your knowledge and experience to help our company and people thrive.

Why Advara HeartCare
We’re a values-driven organisation where every person matters. Because whatever your role here, you are our impact, and you are our future.
At Advara HeartCare, we care, we work together, we advance, and we deliver. When you join us, you’ll discover meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that’s even better.
Here are some of the things we hope you’ll love about working with us:

- Your impact, with us.

At Advara HeartCare, you’ll use your skills to achieve better quality outcomes, deeper care and a bigger impact with an organisation that’s leading the way.
- Your growth, with us.

Develop new knowledge and skills at the cutting edge of our industry and progress your career in a fast-growing company that’s dedicated to what you do best.
- Your voice, with us.

When you join our team, you’ll be valued and heard. Truly. We’re listening to and investing in our people more than ever before, which means you get to shape our future while building yours. Because that’s how we will all thrive.
**You’ll also enjoy a range of other benefits**:

- Permanent, Full-time position - working flexibly between our clinics alongside our dedicated doctor.
- Purchase additional annual leave as part of our annual leave scheme
- Range of benefits such as 12 weeks paid parental leave
- Work with a connected, collaborative team
- The salary for this position is commensurate with experience, reflecting your qualifications and expertise.
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart disease.

Ready to shape our future while building yours?
Join Advara HeartCare and achieve more than you ever thought possible.
Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Covid 19 Vaccination Requirement
In line with the Public Health Order, all Advara HeartCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartC