General Manager of Operations

**About us**: Buildsafe is a market leader that sets the standard in residential height safety across Australia. Through innovative product design and engineering, we partner with our clients to streamline the build process, and provide safe & compliant worksites throughout QLD, NSW and VIC. Our range of products includes Platforms, Scaffold and Guardrail/Fallguard systems. We are fast paced, ever evolving, and constantly challenging ourselves to do things better **The role**: The General Manager of Operations is a key member of the senior management team; responsible for overseeing the estimating, technical design (drafting), and product procurement functions of the business. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. Based out of the QLD Head office, in Arundel with occasional travel to our NSW & VIC locations, the GM of Operations position reports to the CEO. The position is routinely one of operations management, meaning that the role is responsible for the development, design, operation, and improvement of the systems that create and deliver the firm's products. The position is responsible for ensuring that business operations are efficient and effective and that the proper management of resources, distribution of goods and services to customers and analysis of related systems is conducted. **Your role will include.. But isn’t limited to**: - **Strategy -** Execution of strategic plan to ensure the business delivers on outcomes for stakeholders - Drive the Technical Design department to deliver a balance of 'best outcome' and 'cost-effective' solution for all clients. - Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. - Establish departmental policies, goals, objectives, or procedures in conjunction with board members, Executive team, or employees. - Monitor or implement supply chain activities to adapt to changing market conditions, new business opportunities, or cost reduction strategies (in collaboration with other departments, such as sales, finance, procurement, engineering, or quality assurance) - **Operations -** Ensuring day to day business activities and flow of information are effective to drive business performance, efficiencies, and continuous improvement - Work with internal and external stakeholders to ensure all information is delivered for an accurate, efficient, and compliant install/dismantle process. - Understand stock levels and availability throughout all branches and entities, and determine how to increase inventory turns, reduce waste, and optimize customer service. - **Financial -** Budget Management; CAPEX and Product. Business forecasts, KPI targets, profitability and cashflow. - Assess cost effectiveness of products, projects, or services, tracking budgeted/estimated/actual costs and Margin Reporting. Make recommendations to optimise profitability - Analyse data and documentation to prepare time, cost, materials, and labour estimates. (Job product install costing/times and tariffs) - Review forecasted stock requirements to provide approval for recommended CAPEX purchases and internal transfers. - **Culture -** Empower and motivate the team to achieve a shared sense of vision and promotion of Buildsafes 6 Core Values. - Perform personnel functions, such as selection, training, and evaluation (performance reviews). - Lead by example to create a high performing and engaged team **You will have experience in the following**: - Designing and implementing business strategies, plans and procedures - Setting comprehensive goals for performance and growth - Leading employees to encourage maximum performance and dedication - Building and Construction experience —Knowledge of materials, methods, and the tools involved in residential construction. - Qualifications or demonstrated experience in business; (supply chain management construction management or quantity surveying is highly regarded). - Evaluate performance by analysing and interpreting data and metrics **About you**: - Ability to lead, engage and empower a team - Recent extensive Senior Management experience - Strong business acumen, strategic and analytical thinker - Strategic economic planning/forecasting skills - Highly developed stakeholder engagement skills, a demonstrated ability to build and maintain relationships with internal and external parties - The ability to demonstrate agility and adaptability in line with the business growth - High level of attention to detail and accuracy. - Exceptional time management and organisational skills. - Strong written and oral communication skills. - Critical thinking/ability to troubleshoot and be solution-focused. - Judgement and Decision making - Be a true* "Culture Carrier"; *working in a team environment you will be able to contribute positively to team discussions and share our vision of e